▪ Develop product pricing and positioning strategies▪ Define the product strategy and roadmap▪ Responsible for the product portfolio plans▪ Work with vendors to assess partnerships and build new partnerships.▪ Coordinated with channels on product updates and partnership programs▪ Driving product, solutions, and marketing strategy▪ Developed and established strong relationships with vendors and distributors▪ Consulting with customers to determine their needs and preferences to help them selectthe right products or services for their needs▪ Follow competitors and conduct capability analysis regularly▪ Articulate product benefits to solve clients’ technology challenges▪ Understands the complexity of a fast-paced technology business and works well in a matrixorganization Working closely with Sales to ensure the successful closure of the salesprocess.▪ Support presales activities, proposal generation, product position, solution offering, andresponding to technical clarifications in the tender▪ Works closely with sales representatives that support both direct sales and reseller saleschannels

▪ Participate in the completion of submitted RFI/RFP documents, bid coordination, prospectqualification, discovery and requirements gathering, product demonstrations, technicaldiscussions, and design solution proposals▪ Carrying out tender responses, answering and expanding on functional/technicalrequirements within complex tender documents of potential clients▪ Work closely with the Sales team to provide full presales assistance in support of thesuccessful achievement of sales targets while adhering to the cost of sales objectives▪ Proactively identify clients’ business needs and recommend innovative strategies to achievetheir technology goals▪ Meet with customers to understand their current technical environment, key businessissues/drivers, and future technology requirements.▪ Worked closely with customers on the technical requirements to provide technical solutions– Identified requirements, including technical details sufficient for product definition.▪ Developing solutions design▪ Provided product updates and technical advice to clients – Explained technical capabilitiesand business benefits of solutions to the customer from the engineering level to seniorexecutives.▪ Presented the company products and services to clients – Showcased drivers and value thatsupported the business case for the total cost of ownership to the customer.▪ Responded to tenders and RFPs by elaborating on technical and financial proposals.▪ Followed up on the project execution to ensure projects are delivered as per the customer’srequirements.▪ Coordinated sales activities with management through regular account reviews.

Working with several accounts in Lebanon and outside in the Telco, educational, commercial, and banking sectors. The implemented projects consist of the configuration of many midranges, high-end servers/storages, high availability solutions, centralized backup, and disaster recovery at the customer's sites.▪ Administration of Sun Servers running Solaris/Windows/Linux▪ Service and maintenance of Sun servers/Fujitsu /HP/DELL▪ Service and maintenance of Sun storages/DELL-EMC storages /HPE storages▪ Configuration and support of volume management products (Symantec Storage Foundation, CAM, Raid Manager)▪ Configuration of intra and inter-networks▪ Veritas NetBackup (Unix/Windows/Linux), Networker, Veritas Backup Exec. (Centralized backup solutions)▪ SAN configuration on multiple platforms Unix/Windows/Linux▪ VMware (ESX Enterprise Installation and configuration, Virtual Center)