Neelam Abbas Email & Phone Number

Lahore, Punjab, Pakistan

- Management & configuration of Fortigate Firewall 601E, 201F and 100F. - Managing Palo Alto Networks SASE cloud solutions. - Management & configuration of Forti VPN and IPsec. - Understanding of Protocols like VLAN Trunks, STP, VTP and routing Protocol like BGP, OSPF,EIGRP. - Design, configure and maintain networks, including routers, switches, firewalls and other networked devices - Implement and maintain network security protocols and procedures - Troubleshoot network issues and provide recommendations for optimization - Monitor network performance and capacity planning to ensure system availability - Develop and maintain documentation related to network architecture and procedures - Implement and maintain VPNs and other remote access solutions.

Pakistan

Lahore, Punjab, Pakistan

-Platforms: MS Windows Server 2016/2019, Windows 8, Windows 10, BitLocker, SCCM, Azure-Active Directory Multi Domain and Users deployment, management and maintenance -Deployment maintenance and Configuration of BitLocker encryption -Work on deployment and support of SCCM -Work on ManageEngine ticketing system to manage and handle client inhouse and cloud-based quires-Installation, maintenance and troubleshooting of inhouse and cloud-based software and applications-Direct interaction with client for IT operation and support-IT support executive to manage L1 and L2 IT Support and operations

Lahore, Punjab, Pakistan

• Work on L1 and L2 IT support. • Manage tickets and maintain priority-based tasks sequence.• Installation, configuration and user guide on in-house applications. • Proactively ensure high-level availability of system and infrastructure. • Manage and monitor all installed system and infrastructure. • Install, configure, test and maintain OS, applications and System software. • Maintain Security, backup and redundancy strategies. • Liaise with vendors and other IT team for problem solutions.

Lahore, Punjab, Pakistan

• Installing and configuration of windows server 2012 • Configuration of multi-domain and azure hybrid domain active directory environment • Deploy and Manage Active Directory and Users.• Deploy FTP server and configure NTFS permissions for group and users.• Deploy and Configure DHCP server role• Installing and configuration of DNS server role• Troubleshooting L1 queries • Creation and preparation on demand environment for Team work• Work on MS azure and prepare environment as per required• Networking L1 troubleshooting and configuration

Lahore, Punjab, Pakistan

• Act as Transfer Manager in P&D Society• Authorized to transfer the file former owners to new purchasers, manage printer connectivity and client computer troubleshooting

Lahore, Punjab, Pakistan

• Act as Banca Executive Business Development• Bank. Account opening customer service and ATM management

Mit, Masters In Information Technology

Bsc-Math State, Math, State And Computer