Responsible for $2B ARR+ business at GitHub with VP level direct reports and an org size of 550+ and additional outsourcer and contractor capacity for scale & efficiency.Functions in scope include Customer Success Managers (high, medium, low, digital touch), Customer Success Architects, Renewals, Community, Customer Experience, Professional Services, Training, Support, Customer Success Engineering (Software Engineers, Product Managers, Program Managers), Offerings Development, and Strategy teams

Invested Series at Series B, led by Andreesen-Horowitz. Other notable investors include Benchmark and 20VC.

Invested pre-seed

Invested at post Series-A. Other current notable investors include Andreessen Horowitz, General Catalyst, and NEA

Invested at Seed stage

Invested in Seed round. Currently at Series A with other notable investors including M13, Lux Capital, and E14 Fund (part of MIT).

Acquired by Airtable in January 2024Invested Series-B, led by Thrive Capital with participation from Benchmark

Currently at Series-B stage with investors including YC (seed and continuity funds)

Currently at Series-C stage with investors including Trinity, Coatue, Insight, and Nvidia

Active investments include:Weights & BiasesSaturn CloudConvictionalScratchpadCensusAdept AI LabsAirplaneHologramHasuraCheckOpalAtlanPaveNeonQuotaSignalMaven AGIQuotientMetronome1mind

Currently at Series-C stage with investors including YC, Shasta Ventures, ICONIQ Capital, and Tiger Global Management

Active investment, joined at Series A alongside Nvidia and SignalFire

Exit through IPO (NYSE:RBRK) in April 2024. Notable co-investors included Lightspeed, Greylock, Khosla Ventures, IVP, Bain Capital, and Microsoft

Invested at Seed stage with investors including Slack and Jason Lemkin (SaaStr). Acquired by Coda in February 2024

Mentoring and learning from Product & Engineering leaders from some of the fastest-growing and most innovative tech companies in the world

Building a cross-functional global value engineering team spanning the revenue org at Segment including sales, presales, onboarding, professional services, and customer success

Helping startups in formal advisor capacity and/or providing strategy consulting services, including:Snowflake - (NYSE: SNOW)Milkstork - SeedInfoSecGlobal - SeedSeries-A company in DevOps toolingSeries-B company in distributed applications performance management

Invested in October 2019 with liquidity event through IPO (NASDAQ: HOOD) in July 2021

Invested in January 2019 with liquidity event when acquired by Salesforce (NYSE:CRM) in July 2021

Increasing diversity in tech in all dimensions is a passion of mine. I chose to work with Everwise to help the next generation of leaders and love working with their women in tech program. Here's an article about one of my mentees, Julia: http://goo.gl/uYxP2W

Held leadership roles to guide xMatters through key company milestones starting with growth from selling a technology widget to solution selling, then to transform from on-premises to cloud, and currently focused on growth & scaling both the business & technology.Tasks/Achievements:- Responsible for product strategy & innovation as well as leading the Office of the CTO (50+ people) combining all customer-facing technical teams incl. product evangelists, pre-sales engineers, customer success, onboarding, and consulting- Exceeded new customer acquisition targets by leveling up presales team skills with continuous learning & mentoring programs- Rebuilt customer success team, including leadership, successfully turning around an increase in churn rates- Developed cross-team approach for discovery, documentation & customer engagement increasing net dollar retention rate- Focused consulting business on services offerings that had the greatest impact on new customer time to value, long term retention, and generated expansion subscription revenue opportunities- Chief evangelist & thought leader for xMatters working with largest customers ($250K+ ACV), analysts, media, and partners- Built cross-functional innovation teams to launch the company's first trial product & freemium go-to-market, xMatters Labs for community engagement & contributions, and push to build out integrations and joint marketing/sales efforts with key partners- Drove ecosystem development by selecting strategic partners and driving product & marketing strategy with Google, Atlassian, ServiceNow, Splunk, New Relic, AppDynamics, Dynatrace, and Slack- Represented customer pain, product, and competition aspects of the business during fundraising including $4.5M Series C and $40M Series D

Invested in August 2015 with liquidity event through acquisition by Cisco (NASDAQ: CSCO) in March 2017

Brought on board to act as agent of change within Managed Objects for Product Management, Sales Engineering & Sales while supporting strategic corporate goals, including eventual acquisition by Novell (http://www.novell.com/promo/mo.html).Key Achievements: - Represented MO technology and business to potential buyers of the company- Participant in acquisition related meetings (early and late stage) with all suitors- Lead role in due diligence activities with Novell and other companies- Supported sales activities leading to record Americas revenues & pipelines in FY2008 Q2, Q3, and Q4- Led patent activities including authoring documents for all of MO's patent applications- Key member of myCMDB team in both inbound & outbound activities including ownership of customer Beta program, analysts briefings, press activities- Defined and executed on social media strategy including blogs and micro-blogs

Provided demonstrations of OPNET software at both technical and management levels of leading companies. Managed five senior pre-sales engineers & supervised four additional pre-sales and training engineers. Represented OPNET, a leading provider of management software for networks & applications, at industry conferences, analyst briefings, partner/OEM relationship discussions, and at M&A technology review sessions. Key Achievements: - Top-rated revenue contributor with consistent yearly increases. Contributed over $20 million in annual revenue by demonstrating viable software solutions to meet critical customer business requirements- Enhanced customer relations through adept design and execution of proof of concept exercises and supported evaluations to help clients justify their buying decisions- Accelerated buying decisions and advanced strong partnerships with key clienets including Citigroup, JPMC, Merrill Lynch, Verizon, SunTrust, Staples, Merck, J&J, Pfizer, and others