Abbas Merchant Email & Phone Number

Mumbai, Maharashtra, India

As a seasoned leader, I excel in building and leading cross-functional, geographically dispersed teams. I am dedicated to fostering collaboration to drive employee growth and development, while creating a supportive work environment that promotes work-life balance. I develop and enforce policies that uphold the company's culture and vision, and optimize employee benefits for industry standards alignment. My expertise includes managing and overseeing daily operations, ensuring products meet or exceed customer expectations, and maintaining strict compliance with Indian laws and regulations. Additionally, I am proficient in budget management and quality assurance.

Mumbai Area, India

An integrated authorized Sales and Services Distributor with pan India Dealer Network and five decades of experience, supplying international precision Navigation and Communication products from multi-national OEMs such as ICOM | GARMIN | HAIYANG | DIGITAL YACHT | RAYMARINE | AMEC• Acquired a company and reshaped its business strategy by identifying and targeting new high-growth customer segments, which led to a 4x growth in profits over a 2-year period.• Developed strategic relationships with key Global OEMs for an exclusive product portfolio. • Successfully led business development and contract negotiations with high-ranking officials from Army, Air Force, Navy, and Coast Guard to fulfill their needs for the latest in Marine and Aviation electronics.• Recruited and built a strong Sales and Technical team to manage Government and Defence contracts.• Built a robust distribution network with alliance partners to help meet and exceed assigned business goals.• Won a prestigious contract by Kerala Fisheries for supply and installation of VHF radios in 1500+ boats.• Supplied and installed the latest Navigation and Communication equipment for the modernization of Marine vessels used by Maharashtra Police Motor Transport Division.

Mumbai, Maharashtra, India

• Established a new company and built a framework to deliver business capabilities, acquire customers and grow revenues, while optimizing resources and investment.• Led business development with online e-commerce and teleshopping channels to promote the sale of locally manufactured brands across categories of Apparel & Fashion, Home & Kitchen, Electronics, etc.• Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall company strategy and mission.• Review financial and non-financial reports to devise solutions or improvements for company growth.

Mumbai

• Developed a strategic framework and planning process, in close coordination with the Central Leadership Team, to facilitate the formulation of a business plan and go-to-market strategy for driving revenue.• Drove Product Marketing communications to build awareness of the Carrier Business through press releases, product advisories, and customer newsletters. • Managed existing Market research, award submissions, and analyst interaction programs.• Worked with research firms such as Gartner and Telegeography to track market trends and competition.

Mumbai

• Led Product life cycle Management of Wholesale Data and Voice services for global customers.• Developed the Product roadmap and long-term business strategy to leverage technological advances in the marketplace and create a comprehensive product portfolio.• Developed the Annual Operating Plan and budget for the Carrier business, with a focus to increase its revenue market share.• Prepared business cases to seek funding approvals from management for new product rollouts.• Defined business requirements and supervised the development of IT systems to implement a new integrated system for handling Product Life Cycle processes. • Implemented marketing campaigns and channel programs to promote the sale of Carrier products in key business markets, resulting in generating additional sales and exceeding revenue objectives.• Managed a core team of Product Managers, providing them strategic direction, guidance, and mentoring while conducting periodic reviews focused on employee development and support.• Built synergies across the organisation by utilizing the coverage and competencies of different group entities for developing integrated services to meet yearly sales targets of $250+ Million.• Successfully launched new Voice services to grow the product portfolio and improve our margins.• Generated new streams of revenue by the successful deployment of new innovative services and product enhancements, leading to additional sales of $15-$20 Million in FY13/14.

• Pursued business opportunities in the MENA region to expand the global presence of Reliance in newly deregulated Telecom markets. Jointly worked with the Al-Mawarid Group for pursuing the mobile license in Egypt and with Saudi Aramco for business consulting in Saudi Arabia.• Developed strong relationships with local partners in Nigeria and Morocco, as part of the business strategy to pursue growth opportunities in emerging markets. • Evaluated global business opportunities for investment purposes by developing a business model that assisted in Market Analysis, Financial Planning, and decision-making.• Successfully submitted a proposal to the Telecom Regulatory Authority (CITC), along with local Saudi partners and Investment Bank, in response to the RFPQ for the second mobile license in Saudi Arabia.• Submitted business proposals for several consulting projects of interest to ITC (telecommunications operator in Saudi Arabia), including a proposal for their metro fiber & GIS project as well as an OSS/BSS system integration plan for their network rollout in Saudi Arabia.• Led a multi-regional, cross-functional project team of domain experts (representing Network, Operations, and IT) to develop systems and processes for the Domestic and International Long Distance businesses.• Created a robust, scalable corporate organizational structure to map key individuals to critical positions, with clearly defined roles and responsibilities.• Ensured data integrity of the network assets across multiple EMS/NMS and OSS systems by successfully migrating data records from a manual tracking system to a more reliable and automated asset inventory management system, leading to improved efficiency and significant cost savings for the company.

• Core member of NorthPoint’s integration team during the due diligence phase of the M&A activity, which involved the sale of $135 Million of NorthPoint’s network assets to AT&T. Awarded a certificate of merit by AT&T Local Network Services, for outstanding contribution.

• Spearheaded the development of a network planning & capacity tracking system to support the rollout of a nationwide DSL network across 1800 collocation spaces and district offices. Performed validation of transport inventory and made recommendations for the discontinuation of unwanted circuits that led to annual savings of $7 Million and availability of additional capacity.• Created and managed the network capacity planning & deployment Intranet site, utilizing Business Objects, ASP, and HTML to display several build and capacity-related reports. • Recipient of “Spot Award” for the outstanding employee at NorthPoint Communications in 2001.

General Management

Mba, Telecommunications And It

Master’s degree in Business Administration with an emphasis in Information Technology and Telecommunications.

Be, Computers

Bachelor’s degree in Computer Engineering with an emphasis in RDBMS.

Hsc, Science