Abbas Bitar Email & Phone Number

Lebanon

Beirut, Beirut Governorate, Lebanon

• Responsible for designing, implementing, and managing migrating on-premises systems to Microsoft Office 365 cloud services.• Microsoft 365 administrator for Aspire Software and Affiliated Companies.• Lead end-to-end planning and execution of Office 365 migration projects, including assessment, design, pilot testing, data migration, and post-migration support.• Collaborate with stakeholders to understand business requirements, identify migration goals, and define the scope of the migration project.• Assess the existing infrastructure, applications, and data to determine compatibility and dependencies for migration to Office 365.• Develop comprehensive migration strategies and plans, considering factors such as data security, user experience, and minimizing disruption to end-users.• Configure and deploy Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other related applications, to meet business needs and optimize collaboration and productivity.• Conduct data analysis, transformation, and cleansing to ensure data integrity and accuracy during migration.• Optimized and automated workflows using PowerShell scripts, batch files, scheduled tasks, and other methods.• Resolved issues such as coexistence, synchronization, authentication, and mail routing during migration.• Provide guidance and support to end-users during the migration, including training, documentation, and addressing their questions and concerns.• Ensured minimal downtime and data loss during the migration and verified the functionality and performance of the migrated mailboxes.• Domain security Implementation using Cloudflare Area 1 spam filtering solution.• Cloudflare DNS management.• DMARC and DKIM Management.• Create and manage Email security policies.• Teams Voice management.

Beirut, Beirut Governorate, Lebanon

● Server Management on the level of Patching and Security.● Windows Server Administration.● Grand Stream Telephone System Administration.● Hyper-V Servers Management.● Backup Management.● End user support.

Beirut, Lebanon

● Team leader and operation management between infrastructure and IT teams.● Windows Server Administration (DHCP- AD- DNS-DC-WSUS).● Patch and in-place upgrade for Windows Server 2012/2019/2022.● O365 Admin center (MFA, Microsoft Teams administration, Manager service request, monitor service health, User Admin, Manage most users’ properties, Creation of DL, and shared mailbox).● O365 Resources & Shared Mailbox Management, eDiscovery, and Group Management.● Migration from IMAP (Rack space, local exchange) to O365 and vice versa.● Microsoft Exchange 2019 Administration.● Citrix desktop, application setup, and configuration.● Palo Alto firewall administration and configuration.● Pfsense firewall administration and configuration.● DLP application administration.● Veeam Backup System administration.● Documentation of system’s configuration.● 3CX Telephone System configuration and administration.● CCTV system administration.● Freshdesk ticketing system administration.

Beirut, Lebanon

● Jira service desk ticketing system.● Hardware troubleshooting (laptops, desktops, and printers)● Windows & Office troubleshooting.● End user support on the level of solving daily issues (Office suite, windows, print, etc.).● Documentation of solved issues for later reference.● System troubleshooting (Windows 7-10, Windows Servers, Office suite, Formatting, Provisioning, etc).● Diagnostics and troubleshooting of in-house developed system issues/ Documentation of Help Desk resolutions.● Prepare reports periodically for upper management regarding the incidents and problems.

Lebanon

Beirut District, Lebanon

Master'S Degree, Computer Science

Bachelor Of Information Technology, Information Technology