Rehan Abbas Email and Phone Number

Description: eCommerce Internet booking engine (IBE) gives customers the ability to access Sabre technologies and products, such as flight search, seat map, and flight purchase, as discrete services. Airlines can call these services in the order they choose, except for some dependencies (for example, you cannot call the purchase service until the passenger has built an itinerary). This gives airlines freedom when writing their own client software. Airlines can establish a distinctive look and feel for their websites and design their own flows for displaying information to their passengers and prompting their passengers for input.• Managed a diverse team of IT professionals in providing efficient IT services across eCommerce Applications.• Developed IT strategic plans that increased system uptime from 95% to 99% over a span of 2 years.• Managed an annual budget of multi-million leading to an overall cost reduction of 20% in IT expenditures.• Increased the activations rate by 15% by updating the onboarding.• Launched a training program for staff, resulting in a significant % increase in technology proficiency among team members.• Leading experience in planning, designing, scheduling, testing, deploying, and controlling software releases and ensuring that product is efficiently delivered while maintaining the integrity of the existing production environment.• Oversee the release engineering, configuration management, build tools, DevOps, and software automation for the airline industries for their eCommerce applications.Implementation of SRE in our organization involves addressing security, observability, availability, release engineering, capacity planning, and incident management.

• Oversaw medium-scale IT projects within the airline industry, ensuring timely and efficient execution.• Managed several enterprise information system projects, ensuring adherence to internal and external standards.• Reduced IT project completion time by 25% through implementation of agile methodologies.• Successfully migrated application from on-prem to cloud for price-performance and cost savings.• Excellent understanding of SDLC, patching, releases, software development at scale, continuous integration, and delivery approaches.• Oversee the resource planning and work closely with hiring managers to determine the most effective hiring strategies and set annual hiring projections and the recruiting budget.

• Worked on application, integration, and deployment of solutions and accepting accountability for their effective execution.• Application migration from On-Prem to Clouds (AWS and GCP).• Well versed with release engineering, configuration management, build tools, DevOps, and software automation for the airline industries for their eCommerce applications. • Defining the SLO and SLI and creating the critical user journey based on SLAs.• Following the scrum framework, facilitating team daily standups (or the daily scrum) as needed, Iteration/sprint planning meetings, Sprint reviews, Retrospectives, Board administration, Internal Consulting, Reporting, Blockers to improve their workflows.• Involved in release engineering, configuration management, build tools, DevOps, and software automation for the airline industries for their eCommerce applications. • Monitor and maintain service levels of application and infrastructure services, proactively identify issues before any impact to clients.• Followed Agile methodology to ensure that we have mechanisms in place to manage, mitigate, and minimize disruption of SDLC for patching, releases and software development at scale, Continuous Integration and Delivery approaches.• Coordinating with stake holders to understand the business requirements and getting them implemented using agile environment over scrum platform. • Worked on Designing, building, and maintaining a stable and efficient infrastructure to optimize service delivery across production.• Troubleshoots, maintains, and continuously improves building, packaging, and deployment processes. Implements automated infrastructure capabilities like monitoring, GDPR and PCI compliance.• Knowledge of deployment/configuration management tools like Jenkins, Maven, Puppet, Ansible, version control tools like GIT, Bitbucket.• Experienced with network infrastructure, database, cloud and data center operations, and security protocols and strong knowledge of Linux OS.

Description: Morgan Stanley, The Group's principal activities are carried out through four divisions: Institutional Securities: Underwrites and distributes securities, provides financial advisory services and full-service brokerage services, conducts trading activities in equity securities and invests in private equity activities and aircraft financing activities. Individual Investor Group: Provides comprehensive financial services to individual investors through financial advisors. Investment Management: Provides global asset management advice and services to investors through a variety of product lines and brand names. Credit Services: Offers Discover Platinum Card, the Morgan Stanley Dean Witter Card, Private Issue Card, and other general purpose credit cards. It conducts business in New York and has branches throughout the United States. The Group operates over 600 offices in 30 countries. Provides brokerage services, investment and asset management services and consumer credit card products.• Configure, Install, deploy, and maintain the application and OS profiles.• Provided end to end support to the production environment, backend as Linux servers and front-end application is developed in java and j2ee and spring boot.• Deploy the monthly release and manage the infrastructure.• Perform the capacity analysis to provide stability and scalability to the environment.• Working the load balance to perform the online and offline deployment and making the pool, pool members, and WIP available for new infrastructure.• Joining the incident calls and performing root cause analysis with the team.

• Description: NBC Universal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. Monitoring NBCU Environment by NBC Universal provided tools and Level-1 support services for the defined environment in the areas of Server, OS & web operations. Monitoring multiple servers & scheduling the downtime through a tool called Nagios.• Creating users and their home directories.• Managing space on logical volumes.• Network file sharing via NFS FTP and Samba• Installation, Configuration, & Troubleshooting.• Configuration of Apache and Tomcat.• Building the Linux server• Backing Up of file systems & managing file permission.• Interaction with clients for better understanding.