Senior Process Analyst
Current- Streamline processes through in-depth analysis, process mapping using BMPN 2.0 technique, and data-driven insights to identify and improve workflow efficiency and optimize complex business processes.- Use Lean Six Sigma methodologies to identify and eliminate process inefficiencies, resulting in improved productivity, reduced waste, and cost savings.- Manage cross-functional projects and coordinate with inter-departmental teams to gather data, understand needs, and overcome obstacles.- Proficiently use low code software such as Zoho One, Oracle NetSuite, and Pipefy for business process automation enabling continuous improvement and driving a culture of operational excellence.- Executed the inception-to-implementation cycle of a comprehensive transport software, gathering requirements, creating process flows and documentation, seamless delivery to the tech team, rigorous QA testing, and training employees on the new system.- Proficient in leveraging Power BI, actively created insightful dashboards to monitor and track additional costs incurred in operations.- Adept at utilizing project management tools such as Power BI and Lucidchart to facilitate efficient project planning, execution, and visualization.