I partner with small and medium businesses across Gippsland, Pakenham and South East Melbourne to help them get the most out of their people through coaching and development, enabling open discussions and assisting in developing a culture of performance and accountability. I also assist my clients in meeting business requirements under the National Employment Standards (NES), the Fair Work Act (FWA) and those pesky modern awards!Speak to me if you require - Employment Contracts,Policies and Procedures, Job Descriptions, Performance Management (including performance appraisals and end of probation appraisals as well as managing poor performance),Award Interpretation and Advice,Recruitment Assistance,Sale / closure of business people processes,Redundancy,Salary / Award Wage advice, Staff Retention and Engagement assistance,Employee Mediation advice or assistance, Once off or ongoing HR advice.... or any other HR advice, assistance and the like. I am passionate about Human Resources and passionate about helping you to take your business to the next level.

Part time role building operational and strategic HR for a rapidly expanding Telecommunications infrastructure company.

Partnered with Eastern Region, South Eastern Projects and Eastern Rural Customer Service Centres followed by 4 Major Projects teams across Melbourne.

HR Manager of 4 small to medium companies through a period of significant change as they prepared to merge to form one group. Duties included - Development of HR Strategy Development of Policies and ProceduresHR SME on Remuneration and HR CommitteeWorkforce Planning Recruitment Development of an induction and on-boarding programCoaching of Managers and DirectorsRestructuring Award interpretation and Advice

Supporting three back of house support areas based in both Australia and the Philippines (Global Contact Centres)

Key Achievements:• Development of a business unit specific talent assessment process which led to more relevant discussions, actionable action planning and quantitative outcomes• Leading the reporting and analysis of Leave Liability for Telstra consumer to a month by month reduction and overall reduction of 32% within a focus period of six months

Achievements:• Leadership development project – Led a needs analysis, completed analysis to uncover key areas. Presented to Finance for a budget of $1.5 million with acceptance. Liaised with internal and external stakeholders, to develop and roll out a very successful development program which was accredited to a Diploma of Business Management. Program received +90 NPS and was rolled out in the Philippines and added to the Telstra Leadership curriculum.

Supporting 6 Remote Consumer Contact Centres, Consumer Sales and Service (4 months prior to promotion)Supporting Telstra Retail Shops within QLD, NSW and SA (1 year 9 Months)

Partnered with 29 Cash Converters stores & personal finance centres across Victoria. Developed and and facilitated training as requested by Franchisees.First line support for in-house buys, loans and retail IT software.