• Developed cohesive branding across digital and print platforms for new clients, aligning with business objectives.• Collaborated closely with clients to illustrate brand story and identity, driving sales enablement and engagement.• Fostered enduring client partnerships through creative input and collaborative communication, ensuring satisfaction and trust.

• Provided exceptional customer service by understanding needs and offering tailored recommendations, resulting in increased repeat business and improved retention.• Assisted with order placement, payment issue resolution, and product inquiries to ensure customer satisfaction.• Identified opportunities to boost customer satisfaction, creating a positive experience for all clients.

• Managed 6-10 high-volume projects weekly for Denver Nuggets, creating digital ads and print materials for Marketing, Ticket Sales, and Sponsorship.• Directed the 2022-23 Season campaign, integrating with existing brand identity to create a new brand narrative for the championship-winning year.• Designed 2,000+ digital assets per season, contributing to $10,000 ad campaigns and meeting tight deadlines in a fast-paced environment.

I oversaw multimedia art direction, crafting digital designs, sports game schedules, tickets, social assets, and merchandise while ensuring consistent brand expression across platforms. Recognized as MVP by peers and supervisors, I successfully established a unified branding identity across all UW athletics within a year