Abbey Misso Email & Phone Number

Melbourne, Vic, Au

Australia

I collaborate closely with Venue Managers/General Manager and cross-functional teams in operations and marketing to achieve utilisation targets and annual budget goals, ensuring exceptional customer service across Melbourne Sports Centres venues, including MSAC, Lakeside, State Netball and Hockey Centre, and the transitioning State Basketball Centre. Leading the application of the account management framework, I oversee policy, process, and procedure implementation for both existing and new clients, such as SSAs, NSOs, schools, and other sports partners. My role involves directing and cultivating the Events, Bookings, and Utilisation department, empowering a highly motivated and agile team. I take charge of new business opportunities, managing relationships, negotiations, and bidding for both minor and major events.Working alongside clients, community sports, and sporting partners, I ensure the efficient and effective management of existing and repeat bookings. I ensure the efficient and effective management of existing and repeat bookings. I analyse and report on current utilisation trends, plan for future usage, and identify opportunities to increase facility utilisation while adhering to priority access policies. Working closely with the Finance team and Venue Managers, I contribute to the development and reporting of the annual budget, profit and loss, and reforecast. Additionally, I collaborate with the Delivery Manager – Events and Bookings and Venue Managers/General Manager to ensure financially viable events and bookings, complying with overarching commercial parameters. My role also involves managing and identifying opportunities for support and improvements, and engaging with relevant networks to position Melbourne Sports Centres as the venue of choice for major sporting events and programs at local, state, and national levels.

Melbourne, Australia

Inbound Sales ManagerResponsible for leading the recruitment team at both Sydney and Melbourne campuses to achieve recruitment targets each trimester. My approach to 'smarketing' is data-driven; focused on optimising the buyer's journey, using inbound methodologies and segmentation strategies. HubSpot specialist.As part of the Leadership Team I am responsible for Domestic Recruitment, Admissions, On-boarding, and Compliance. Macleay has two campuses in Sydney and Melbourne with programs in Business, Advertising & Media, Digital Media, Accounting and Journalism.Melbourne Campus ManagementResponsible for facilities management, staff and overall operations of Macleay College Melbourne.

Melbourne, Australia

Supporting the rebrand of Macleay College including brand discovery, development of style guidelines, website relaunch and revised social media strategy with both our Marketing Manager and Agencies.Taking the lead role in implementing the newly developed inbound focused marketing and sales strategy with the use of HubSpot. Migration of data and processes from SugarCRM to HubSpot. Full HubSpot CRM and Marketing platform set up, processes and maintenance. Analysing and reporting on Social Media, PPC, Lead Pipeline performance measures and making recommendations to optimise campaigns and processes.

Melbourne, Australia

Responsibilities:Working closely with the General Manager with operational, sales and marketing objectivesMeeting sales targets for educational courses as set in the annual budgetGenerate marketing leads to achieve sales targets through various marketing channels including SEM, SEO, Hubspot, EDMs, social mediaManage the Marketing Coordinators, Student Admissions Manager and sales teams as direct reportsImplement new creative content and brand strategyProvide support to achieve retail and salon sales targetsBuild long term relationships at all levels of stakeholders and product partnersSetting, tracking and driving sales – KPI Coordination and management of new product and service launches

Melbourne, Australia

Organising and implementing Short Courses, Masterclasses, Events & Marketing programs. Organising venues, artists, pricing, equipment, marketing, sales and calendarizing for on-going events.

With more than 10 years’ experience and franchised salons right across Australia,Brazilian Butterfly are the total body care experts for men and women. From standardand specialty waxing, to the latest in laser hair removal, spray tan applications, andexclusive skin care products – Brazilian Butterfly are arguably one of Australia’s largestand most successful beauty salon franchise groups.In 2002, after working very successfully in the beauty industry for more than 15 years,Brazilian Butterfly founder Tanya Farrar recognised a gap and subsequent need fora professional, yet fresh, fun and progressive beauty salon to take advantage of thespecialty niche market that had been neglected by other salons - Brazilian waxing.Since opening in 2002, Brazilian Butterfly is now Melbourne and Victoria’s largest and most successful beauty salon franchise groups. Our immediate expansion plans have now progressed to the Qld, NSW, SA and WA.Be part of a great team with all the support you need from training to operations; be in business for yourself, but not by yourself.

Melbourne, Australia

• Development of business and account management, looking after the major Myer and David Jones Accounts and independent retail accounts. • Management of the Victorian and Tasmanian Business Development Managers • Management of the Victorian, Tasmanian and Southern NSW In-Store Merchandisers• Manage key relationships with major accounts and key industry leaders within the greeting card, packaging, gift shop and newsagency areas.• Helping, guiding independent stores on how to manage their business in our category to produce a better bottom line. • Setting targets and KPIs for the team.• Achieve set sales and revenue targets while keeping within our expense budgets• Brand image/management - effective product display, merchandising and product selection depending on account location• Negotiating space and opportunities within stores.• Negotiating space, ranges, discounts and contract agreements• Forecasting everyday and seasonal sales• Develop new key account opportunities• Mentor and Develop VIC/TAS Business Development Managers

Melbourne, Australia

Welcome to Runway Express ExperienceWHO: Our creative, passionate and dedicated glamorous makeup artists.WHAT: Runway Express Experience – makeup for every event and occasion. Party Plan.WHERE: We are everywhere: Weddings, hen’s nights, birthdays, celebrations, formals and makeup parties.WHEN: Whenever you need us: Brisbane, Gold Coast, Sydney, Melbourne and everywhere in between, all over Australia.WHY: We know just how powerful and empowering makeup can be and how it makes women feel – and we want to help look their glam best.HOW: Through our superior makeup artists, valuable education and information, tricks of the trade, best-in-the-business makeup artists and outstanding customer service, product retailing. Makeup has been engrained in our culture for at least 6000 years, there are some who believe it has been around for more than 100,000 years. Across the globe makeup is used in almost every culture and in many important rituals and ceremonies.There is no one who knows this more so than Runway Express Experience Director – and professional makeup academy-trained makeup artist – Abbey Dalgleish, who understands just how powerful makeup can be in helping people express their individuality and unleash optimum confidence. It is the reason she chose to work in the industry and why Runway Express Experience launched in 2010.PARTY PLANIt has always been our mission to empower women through the experimentation of makeup. Looking and feeling good can be inspiring and encouraging, and often reveals a new confidence many women didn’t know they had. Our qualified makeup artists at Runway Express run makeup lesson/party plan events.

Bris - Syd - Act

• Managed the Brisbane, Sydney and Canberra offices, • Handled key accounts all over Australia, Managed client, supplier and staff relations.• Oversaw all budgets, quotes and leads. Annual turnover of 1.5 million • Managed a team of 6 sales reps throughout Australia • Source products from local distributors and international companies • Manage key relationships with major players within the industry• Identify consumer trends in the promotional marketing market in Australia and internationally• Work with marketing, creative and development teams to execute success marketing and sales campaigns for our clients• Achieve set sales and revenue targets

Brisbane, Australia

Master Of Business Administration - Mba, Business Administration And Management, General

Digital Marketing Course

Bachelor Of Business/ Marketing, Business, Management, Marketing, And Related Support Services

Diploma Of Entrepreneurship, Entrepreneurship/Entrepreneurial Studies

Education record