Abbey Mitchell Email & Phone Number

Melbourne, Vic, Au

Victorian Emergency Management Institute

What a great role I have with a leading Australia-wide company holistic Hospitality Services Group that provides venue and catering site management services for a range of local and state government venues as well as off-site catering for business and private events. I am responsible for the smooth operation of systems and processes across the group and the portfolio of venues.

Create and execute exciting, unique and professional events, conferences and special occasionsManage all aspects of an event including sponsorship, registrations, programming, advertisement, entertainment, on-site management and financial/budget managementSource suppliers and negotiate best deals Attention to detail, creativity, hands on approach

Clocktower Centre, Moonee Ponds

Manage and coordinate all aspects of the venue including catering, event requirements in the five large function rooms, onsite cafe and bar and external catering Support and manage all aspects of booking details including selling and confirming bookings, coordinating event requirements and distributing this information to all relevant venue departments Liaise with other venue departments including audio visual and theatre management to ensure successful events Control and maintain budgets and financial expectations Manage kitchen operation including ordering and waste control.Develop and maintain client relationships to encourage repeat businessUse Events Perfect software to manage events and invoicing

Liaised with clients to manage and coordinate events ensuring all client expectation were met while maintaining and adhering to all hotel standards, policies and procedures Managed time effectively over a large number of events (approximately 25 per month)Supported and managed all aspects of booking details including coordinating event banquet and accommodation requirements and distributing this information to all relevant hotel departments through hotel event orders and briefings.Developed and maintained positive relationships with new and existing customers resulting in repeat customers.Cross and up-sold hotel facilities to create a better experience for the customer and to maximise hotel revenue. Ensured all finances were in order for every groupUsed hotel software including Delphi, Opera and Reserve to manage client database and coordinate events.

Bachelor Of Business (Hospitality), Hospitality Administration/Management

Advanced Diploma In Hospitality Management

Education record