Abigail Madlem Email & Phone Number

Greenwood, Indiana, United States

I ensure a high level of customer service by addressing customer inquiries, resolving complaints, and ensuring that staff provide a positive shopping experience. I assist in hiring, training, scheduling, and managing the performance of store employees. I help drive store sales by assisting with setting sales goals and encouraging upselling or promotional initiatives. I ensure accurate inventory management, including receiving, stocking, and merchandising products. I help oversee day-to-day operations, including opening and closing the store, handling cash, and ensuring compliance with company policies. I assist with payroll processing, maintaining employee schedules, and monitoring staff hours to control labor costs. I stay updated on new products, trends in the entertainment industry, and key selling points to better assist customers and train staff.

Greenwood, Indiana, United States

I welcomed members and guests as they entered the gym. I assisted members and guests with any questions or concerns regarding memberships, class schedules, amenities, or gym policies. I supported membership sales by offering information on different membership plans and encouraging guests to sign up. I answered incoming phone calls and provided information about the gym, including hours of operation, services, and membership options. I monitored the front desk and lobby area, ensuring it was clean, organized, and stocked with any promotional materials or forms. I processed payments for memberships, guest passes, merchandise, or additional services like personal training sessions. I offered facility tours to prospective members, explaining the benefits of membership, amenities, and available programs. I monitored the entrance to ensure that only members and authorized guests were entering the gym. I maintained accurate records of member check-ins, guest sign-ins, and transactions.

Greenwood, Indiana, United States

I would greet customers as they entered the store and offered assistance. I actively engaged with customers to drive sales through suggestive selling and promoting special offers. I stayed up-to-date on the latest products, fashion trends, and company promotions. I assisted in maintaining store visual standards by ensuring that merchandise was properly displayed, neatly organized, and fully stocked. I operated the cash register, processed customer transactions, and handled returns or exchanges. I assisted in the processing and replenishment of inventory, including receiving and unpacking merchandise. I followed all company policies regarding loss prevention and safety procedures. I worked as part of a team to achieve store sales goals and ensure smooth daily operations. I assisted customers in the fitting rooms by providing size recommendations and outfit suggestions.

Greenwood, Indiana, United States

Roles include: -Stocked shelves and ensured sales floor was properly stocked.-Rung up customer's items for purchase.

Greenwood, Indiana, United States

Assistant Sanitation Department Manager: -Oversaw and managed sections of the store cleaning by month.-Checked expiration dates and took care of expired goods.Assistant Administration Department Manager:-Distributed schedules to employees.-Completed different forms of paperwork for different situations.-Helped the general manager with paper work.

Greenwood, Indiana, United States

Roles include:-Oversaw entire storefront.-Enforced the safety and sanitary requirements needed for employees and customers.-Enforced rules and regulations set for workers.-Conflict management between customers and employees.

Greenwood, Indiana, United States

Roles include:-Trained new employees.-Ensured customer service quality.-Trained new employees how to work the machines.-Demonstrated proper technique for certain positions.

Greenwood, Indiana, United States

Roles include:-Ensure customer satisfaction with products.-Organized stock room.-Unloaded shipments.-Mailed order to other stores.-Ensured the cleanliness of the store.

Greenwood, Indiana, United States

Roles include:-Trained new employees.-Ensured customer service quality.-Trained new employees how to work the machines.-Demonstrated proper technique for certain positions.

Greenwood, Indiana, United States

Roles include:-Prepared food and drink for paying customers.-Customer service with customers.-Cleaned front and back of house.-Maintained the quality of the store.

Bachelor Of Science - Bs, Cybersecurity, Minor In History, Freshman

Activities and Societies: Gamma Phi Beta, Women in Technology, WiCyS, Ethical Hackers of Purdue, Blue Team at Purdue, Purdue Cyber.

High School Diploma

Activities and Societies: Key ClubGraduated with Academic Honors, Technical Honors, and completed the Indiana College Core.