Promoted to execute the global renewal strategy with a primary focus on increasing revenue, decreasing churn, and analyzing renewal trends to continue to enhance the renewal pricing model. Work directly with the CX organization to develop strategies and deliver on business goals. Oversee $MM book of business, including complex pricing and contract negotiations, across America, EMEA, and APAC. Directly responsible for driving growth across renewal team, leading negotiations of $MM in commercial contracts, and implementing training programs for 25+ client success managers.

Effectively manages inbound leads from current clients, taking them from initial conversation through to closeGenerates and follows up on leads sourced from email marketing campaigns, cold calls, and Pardot lead generation toolsBuilds sustainable pipeline that delivers consistent and growing new revenue by expanding client relationshipsActively consults with clients to understand their business problems and successfully communicates how eVestment solutions bring quantifiable valueRegularly interacts with clients to deliver detailed online product demonstrations via WebExExpands opportunities by uncovering need / consequence / benefit through interactive discussions with clientsCollaborates with specialists across the organization on cross-sell and upsell opportunities to increase revenue and maximize client market shareUpdates business pipeline forecasting through Salesforce.com in order to accurately articulate client buying rationale and process