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Executive leader and administrator of employee and labor relations management, leader of labor contract negotiation, regulatory compliance, DE& I strategies and initiatives results, AAPs and OFCCP compliance. Leader in employee training and development, succession planning programs and employee engagement. SME in managing and reducing legal and regulatory exposure from harassment, discrimination and labor issues. Strong compensation and benefit administration.Extensive and comprehensive experience leading entire human resources function, supporting employee populations from 1,200-25,000. Successful HR management of diverse and inclusive employee populations, including: union, non-union, exempt, non-exempt, government, non-profit, healthcare, education, global, expats, global assignments and contract employees. 10+ years managing immigration process for various types of work certifications/sponsorshipSpecialties: Leadership and management, Employee and Labor Relations, DE&I, Employee/Labor relations, Strategic Planning, Organizational Development, HR Operations Management, Policies and Practices, Staffing and Recruiting, Training, Conflict Resolution, Compensation and Benefits Administration
Worcester Investments
View- Website:
- worcester-investments.com
- Employees:
- 31
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Director People ResourcesWorcester Investments Oct 2021 - PresentKansas City Metropolitan Area -
Board MemberSalvation Army-Missouri Oct 2012 - Present
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President/Principal ConsultantDillard Hr Consulting Jan 2013 - Dec 2021Greater Kansas City AreaDevelopment/management of comprehensive human resources operation services, including ER, Labor/Management, DE&I, recruiting/staffing management, compensation/benefits, HR/ compliance training, performance management, succession planning/strategy, mediation, executive team member/business partner, community liaison and public speaker.
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Hr Consultant/TrainerDiversity Compliance & Testing Group, Inc. Jul 2012 - Jan 2020Kansas, United StatesFacilitated training and team-building workshops, worked with client to establish conflict resolution/mediation committees, provided HR counseling and coaching services. -
Executive Vice President Human ResourcesCornerstones Of Care May 2016 - Sep 2017300 E 36Th Street, Kansas City, MoResponsible for leading all aspects of human resources for a premerger (5 separate organizations) and post-merger (one organization). Hired and developed 8-person Human Resources team. Manage on-site HR audits for Kansas and Missouri Children’s Division, Joint Commission and all other federal and state regulatory agencies. Manage, with outside counsel, all mediations, legal and regulatory matters. Manage RFP process for all benefits. Provide strategic direction for the organization and manage compensation and benefits budgets for the organization. Develop all post-merger employee policies, employee relations and compliant manager training. -
Chief Human Resources OfficerKansas City Kansas Community College Dec 2014 - May 2017Kansas City, KsLead and managed all areas of HR Operations for college. Created and guided the strategic vision that enabled the organization to recruit extraordinary talent, provide strong compensation and benefits leadership, and supported a performance-based culture. Worked with team and college staff to form strategic initiatives, performance management, and learning and development programs to increase the bench strength of the college. Champion for relationship-building with bargaining members; doing so was instrumental for successful contract negotiations and implementation. This role was a Cabinet position and worked closely with the community and the KCKCC Board of Trustees. -
Interim Director Human ResourcesKansas City Kansas Community College Dec 2014 - May 2016Kansas City, KsManage and oversee all Human Resources functions for the College -
Interim Director Human ResourcesKansas City Kansas Community College Nov 2014 - Jun 2015Kansas City, KsManage Human Resources Function -
Sr. Director-Hr ConsultantNational Hospice Management Feb 2013 - Feb 2014St Louis, MissouriHR CONSULTANT managing all aspects of human resources for an in-home hospice management organization, post-divestiture including, stategic planning/change management, compensation and benefits, staffing and recruiting, payroll, employee relations, medical backgound and finger printing requirements, medical insurances plans, unemployment, worker's compensation, performance management, identification, selection and implementation of HRIS and applicant tracking systems, all HR regulatory and Code of Contact matters, workforce/succession planning, policy review/revision, review/revision of employee self-service portal, strategic/change management and budget review/approval for HR. Provide HR direction and guidance as part of executive management team.
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Director Of Hr- U.S Sales And Call CenterColgate Palmolive Jun 2006 - May 2012Hill'S Pet Nutrition, Topeka, Ks• Served as business partner and HR generalist for over 400 employees in field sales, Corporate, and 120 employee call centers. Oversight for all areas of human resources. Group comprised of 5 multi-functional sales teams located around the US, a call center, and corporate employees).• Lead the Sales organization in the design and implementation of several restructuring initiatives needed to increase in-store call frequency and sales results. Strategy included development distributor partnerships, redesign of sales territories, strategic alignment of personnel, development of all, communications, and downsizing; customer call coverage increased 35% and sales by 30%. • Designed and implement selection/staffing/talent management processes/programs which reduced open positions by 40%, time-to-fill, by 35% and turn-over by 20%. Increased diversity hiring 25%, animal health care professionals 25%, and managers 18%. • Designed and implemented competitive, performance-based compensation program for entire Sales function. Program improved employee satisfaction and reduced turnover 20% in highly specialized positions and saved $500K in recruiting, hiring and training costs. • Reviewed and manage all issues of advanced employee disciplinary actions and terminations. • Manage all HR regulatory and compliance complaints, reporting and compliance requirements. Developed AAPs and goal setting. Drove and met 100% of placement goals met. • Implemented Leadership curriculum to identify and build better leaders, succession planning, high potential development, and external training. • Other duties as assigned. -
Assoc Director Employee RelationsColgate Palmolive Jun 2002 - Jun 2006Hill'S Pet Nutrition, Topeka, KsProvided training, counsel and guidance to human resources teams and operational managers on issues involving company policy, workplace practices, employee complaints and performance management. Instituted and managed company's first corporate Diversity Council.Worked in business partnership with executive team, and managers in manufacturing, field sales, research, and corporate functions to provide HR leadership and direction.Worked extensively with legal to resolve and respond to all regulatory matters (EEOC, DOL, union contract administration and grievances, OFCCP, litigation, etc) -
Associate Director- Employee RelationsHill'S Pet Nutrition May 2002 - May 2006Topeka, Kansas, United States• Oversaw: Employee Relations for North America union, non-union, and management employees (3600), including 4 manufacturing plants, all corporate functions, field sales organization, R&D, regulatory agencies and bargaining units. HR generalist for Hill’s HR Team (46) and the Canadian division (120).• Developed and implemented ER protocols (employee handbook, ER/HR policies and procedures) to increase alignment with organizational goals and culture. Designed attendance, performance management, and corporate discipline policies which reduced overall absenteeism by 20% and call center by 45%. • Labor Management-Collaborated extensively with manufacturing and labor managers to improve work environments and manager-employee relationships in two plants (Los Angeles, CA and Bowling Green, KY). Reduced employee complaints (internal and external) by 60% and non-productive time 60%. Improved manager/employee relations significantly in all locations; union avoidance. • Worked as member of global HR team to implement new performance management process, employee selfservice for benefit enrollment, STD/LTD claims, leave benefits, retirement, etc. • In collaboration with company President and HR VP, led, instituted and managed corporate Diversity Council established to assist organization with on-going cultural change and to lead cross-functional teams to resolve business initiatives. • Member of executive merger and acquisition and labor management teams • Facilitated training on various Colgate training classes, oversaw the development, implementation and compliance of AAP plans and the efforts to reach established goals. -
Human Resource/Eeo Manager-Employee RelationsSprint Nextel Jun 1996 - Jun 2001Sprint Pcs, Kansas City, Mo• Established the Employee Relations department in this start-up organization and developed HR programs that supported growth and staff increases from 1,700 to 20,000 employees nationwide in 4 years. • Administered the full range of personnel functions including staffing, compensation programs, developed and implemented HR policies and procedures, EEO compliance, diversity initiatives, immigration, regulatory compliance, employee welfare programs, HR training programs, workers’ compensation/unemployment processes, new employee orientation, performance management, disciplinary and ethics policy. -
Er Specialist/Er/Aap ManagerMissouri Gas Energy 1982 - 1996Kansas City, Missouri, United States• Consultation to employees and managers all employee HR matters • Responsible for the administration/execution of contract provisions, and resolution to issues/grievances. Member of labor/management team. Implemented and oversaw non-union peer review process • Primary liaison with governmental agencies in developing and managing company affirmative action and equal employment opportunity programs nationwide. Developed, inspired progress on goals for 10 AAPs. • Managed all other HR matters; benefits, leaves discipline/terminations, training, recruiting/hiring, and compensation.
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Frequently Asked Questions about Abbie Dillard, Sphr
What company does Abbie Dillard, Sphr work for?
Abbie Dillard, Sphr works for Worcester Investments
What is Abbie Dillard, Sphr's role at the current company?
Abbie Dillard, Sphr's current role is HR Consultant at Dillard HR Consulting, LLC.
What is Abbie Dillard, Sphr's email address?
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What schools did Abbie Dillard, Sphr attend?
Abbie Dillard, Sphr attended Baker University, Baker University.
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Abbie Dillard, Sphr has skills like Employee Relations, Human Resources, Performance Management, Training, Deferred Compensation, Hris, Leadership Development, Labor Relations, Strategic Planning, Employee Benefits, Employee Engagement, Talent Management.
Who are Abbie Dillard, Sphr's colleagues?
Abbie Dillard, Sphr's colleagues are Christina Horan, Zachary Studna, Sandra Mcgurk, Bryn Charsley, Misty Carter, Lucie Bari, Karolina Röll.
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