Abbie Robertson Email and Phone Number

-Conducted thorough consultations with clients to assess their skin conditions, discuss treatment options, set expectations, and ensure a personalized approach to care.-Maintained detailed and accurate patient records, documenting treatment progress, client feedback, and any observed changes in skin conditions.-Administering a range of skin treatments including Skin needling, Chemical peels, Medical facials, LED Therapy, and Micro/hydrodermabrasion.-Patient record documentation and upholding client confidentiality.-Collaborating with nurses and doctors in an interprofessional environment.-Creation of promotional and educational content for social media.-Handled reception duties including processing payments, refunds, and exchanges, as well as issuing gift cards. -Provided customer service through phone, in-person, and email interactions, including managing appointment bookings.

-Utilized the Cutera Xeo laser device to perform various laser treatments, including Laser Genesis for skin rejuvenation and vascular leg vein treatments, applying theoretical knowledge from university studies to real-world scenarios.-Engaged with clients to discuss treatment options, expected outcomes, and aftercare, ensuring clear communication and personalized care based on individual needs.-Engaged in discussions on laser mechanisms of action, and skin conditions. Emphasized the significance of thorough consultations and physical assessments to determine the appropriate settings and treatment options.

-Maintain a clean, organized, and visually appealing store environment. -Arrange merchandise attractively, ensure stock levels are adequate, and conduct regular inventory checks.-Process sales transactions efficiently, including handling cash, credit card payments, refunds, and exchanges.-Greeting and assisting customers, addressing inquiries, and offering product recommendations.-Developed a thorough understanding of the store’s product range.-Monitor stock levels and assist with restocking shelves, receiving deliveries. -Handle customer inquiries and complaints with professionalism and resolve issues promptly.

-Observing and documenting patient treatments.-Analyzing patient progress and responses.-Evaluating and discussing treatment plans in collaboration with a physiotherapist.