Abbie Bolton Email & Phone Number

Huntsville, Al, Us

Birmingham, Alabama Area

✓ Develop instructional design plans and courseware in a tiered learning structure for learners to begin advanced implementations of highly technical, flexible products✓ Develop engaging eLearning courses and on demand tutorials of different CallidusCloud products✓ Create, conduct, and monitor training of all new employees from orientation to proficiency✓ Technical writer: user-focused technical documentation on multiple software products✓ Conduct instructor-led and online training on multiple CallidusCloud products✓ Develop On-Demand training eLearning courses, from course planning to recording and editing✓ Develop technical training materials, both generalized per product and customized per client based on analysis of learning needs✓ Work with product development, technical support, and other departments to ensure that course material reflects current product features and version updates✓ Responsible for onboarding all new employees in local office, including Developers, Implementation Consultants, and Project Managers on technical, highly complex and flexible software✓ Work in accordance with HIPAA requirements

✓ Portrait, event, and real estate photographer

Birmingham, Alabama

✓ Led and consulted home health agencies and physician practices in the adoption and implementation of new technology by working with physicians, nurses, practice managers, medical assistants, home health administration, marketers, and billing.✓ Trained to all new users for a smooth transition to "go live"✓ Instructional designer and content developer of training manuals, guides, and documentation for new users and future employees✓ Client Liaison between management and clients to check user activity and validate the effectiveness of previous training and implementation✓ Customer support and technical support: manager of the Physician Help desk and filtered/supported all client calls✓ Worked in accordance with HIPAA requirements to provide support for all users✓ Organized monthly webinars to demonstrate and present the software application to clients and prospects✓ Sales: called physicians and practices to recruit and network to begin using software; both cold calling and established relationships/leads✓ Office management: organized client database and CRMs, recorded new leads and contacts ✓ Managed “signing reports” to follow up with physicians to make sure documents are being signed in a timely manner

Miramar Beach, Fl

✓ Assisted three top-producing Realtors selling millions in resort real estate to meet and exceed company expectations of sales growth✓ Helped to write and edit Sandestin’s quarterly magazine publication, Sandestin Living✓ Wrote, edited, and created email campaigns, flyers, postcards, “mail-outs”, etc. for marketing purposes, as well as forms for more efficiently completing contracts and closings✓ Quickly learned and utilized specialized CRM and marketing software✓ Helped to organize and market events such as home tours, open houses, and presentations✓ Helped Realtors keep ahead of competition using out-of-the-box thinking and marketing strategies✓ Complete and explain complex contracts, and agreements to clients

Lagrange, Ga

**This was a semester-long Student Teacher internship through Auburn University.✓ Taught and led students in the Language Arts classroom in writing research papers, poetry, and other types of writing✓ Created lesson plans to effectively teach students, many of which were categorized as "at-risk" students, meaning they were likely to fail, drop out, be disengaged, or be involved in crime outside of school.✓ Taught special needs and English Second Language (ESL) students✓ Created guides and worksheets to help students understand and remember material✓ Met with parents and other teachers to collaborate and plan instruction, discipline, and set future goals.

Auburn University, Auburn, Alabama

✓ Tutored Auburn University Ph.D., Masters, and undergraduate students in technical, business, rhetorical, analytical, argumentative, thesis, and dissertation writing and more✓ Proofread, edited, and taught grammatical rules and issues to students✓ Worked with English Second Language (ESL) students to get passed language barriers and improve writing communication✓ Within 30 minute to 1 hour sessions, I would assess client strengths and weaknesses by prompting discussion through questions and guided brainstorming, and I would plan the session based on this assessment.✓ Conducted assessment at end of session through discussion, questioning, and changes made to writing.

English And Secondary Education

Education record