Abbie Kusekoski Email & Phone Number

Springfield, Ma, Us

Springfield, Massachusetts Metropolitan Area

Responsible for managing procurement activities to ensure all City procurement practices are in compliance with required regulations, as well as aiding Assistant Purchasing Agents.Approves and/or rejects requisitions for under five thousand dollars. Checks accuracy of requisition and administers contract.Ensures accuracy and completeness of all change orders.Prices, analyzes, and orders materials; insures that purchasing records of various types are kept up to date.Responds to vendor communications and ensures addenda are received by all vendors.Performs follow-up work by telephone and letter for non-delivery or unsatisfactory commodities delivered or services rendered.Confers with subordinates, department heads, and suppliers about modifications in, or interpretations of, purchase requests and orders, appropriateness of specifications, and standardization of requirements.Works directly with their assigned departments in analyzing departmental needs Must be familiar with on-line procurement system with state Comm-pass website.Assisting department in the creation of bids Maintaining bid through complete process, initiating addendums etc.When bids are awarded will create the set up of contract to be completed by assistant purchasing agentsCompletes general office work (filing, typing, faxing, etc.).

Springfield, Massachusetts Metropolitan Area

The primary purpose of this role is to support and provide confidential executive-level support to the Chief Administrative and Financial Officer (CAFO) with the day to day operations. With little or no supervision, employee in this classification function at expert level and are accountable for the accuracy of both routine and non-routine, sensitive administrative support duties performed and analyze complex administrative problems and recommends solutions as dictated by the department. Work is performed under the direction of the CAFO. Supervision may be exercised over other employees

Springfield, Massachusetts Metropolitan Area

Answers phone calls, listens to complaints or requests, takes down information, records each call, and determines what steps to take to resolve problem or fulfill request.Fulfills mail requests (abatement forms, copy of bills, recycling information, etc.)Faxes or emails requested information to appropriate department for special attention.Performs other related duties as needed.

Open and make sure the branch is secure before letting other colleagues in. Engage with customers to develop a positive customer experience; strive to make each customer interaction the best experience of their day. Provide exceptional customer service, accurately and efficiently processing customer service transactions. Build relationships with customers, anticipate their needs and educate and demonstrate for customers how to utilize the various customer preference options. Resolve customer problems and help customers to understand their banking options based on their personal preference for doing business with the bank. Serve as the primary contact between the branch and the majority of customers, making referrals for supporting retail banking colleagues as appropriate. Adhere to all Citizens Bank policies and procedures; ensure fair treatment of customers and regulatory obligations. Support and contribute to satisfactory branch operational ratings and corporate audits while complying with federal, state and local laws. Bring a positive energy and confidence to Citizens Bank and its customers every day. Present a professional appearance as the face of Citizens

Springfield, Massachusetts Area

Dual Rate Supervisor involves working as Cage Supervisor or Cage Cashier depending on the shift scheduling. As a Supervisor,I am responsible for a multitude of supervisory level duties in all areas of the Casino Cage including overseeing of large monetary transactions, verification of funds transfers to/from Main Bank, and providing leadership support to front line cashiers; ensuring transactions processed by cashiers follow the Title 31 requirements, etc..

Springfield, Massachusetts Area

Performs duties in accordance with Casino credit policies, including but not limited to marker payments and issues, deposits, and withdrawals.Assists guests with all transactional needs, including but not limited to check cashing, debit card withdrawals, slot tickets, chip cash outs, and foreign currencies within specified guidelines.Assists guests with all MLife questions and transactions, including but not limited to Reward Program details, Enrollments, Card re-prints, PIN re-sets, MLife Rewards Mastercard applications etc. and support occasional sale of event ticketsEnsures security of Company assets, including cash, chips, and tokens, during the shift.Balances all appropriate banks within the Cage at the end of the shift in accordance with departmental variance policy.Assists guests with general information when requested.Completes all reports or forms accurately in compliance with Title 31.Participates in ongoing training in applicable areas.Promotes and maintains the highest level of guest service to all guests while staying alert to their needs.Responds effectively to guest inquiries related to the property and the local area while providing excellent guest service.Resolves guest complaints within scope of authority, and notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.Other job-related duties as required

Springfield, Massachusetts Area

• Assists players with all requests in a professional and timely manner.• Explains the loyalty program in detail and redeems guests’ points for express comps.• Evaluates members’ status and issues complimentary amenities based on established Company guidelines.• Utilizes all aspects of the Player Tracking System.• Answers any questions and addresses any problems with guests.• Stays informed about all Company events at their property.• Inputs all player information into the database system and issues loyalty program cards.• Protects the confidentiality of all company files and documents under immediate control. • Communicates new ideas to upper management in order to improve productivity.• Promotes and maintains the highest level of service to all guests, including smiling, greeting, and making eye contact, while staying alert to their needs.• Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor of all unusual events, circumstances, missing items, or alleged theft.

Springfield, Massachusetts Area

Assistant to In-Game host.Sold tickets for the 50/50 and jersey raffle and chuck-a-pucks to the fans. Helped out with the 3 stars of the game.Helped sign fans up for the post game skate on Sundays.Helped out with season ticket fulfillment.Handed out post game hand outs.

Bachelor Of Science - Bs, Sport Management

Activities and Societies: Alpha Phi Omega

High School Diploma, 3.7

Activities and Societies: Swim Team, Tennis Team, National Honors Society, MassMutual Academic Achievers