Abbie Smith Email and Phone Number
I graduated from the University of Leeds with a First Class degree in Accounting and Finance, my university experience included a Business Placement at British Airways as a Customer Communications Executive. I am currently on the British Airways' Future Leaders Graduate Programme, having completed placements in the operation as both a Customer Experience Representative and as Cabin Crew. I then went on to complete a year in Commercial as a Global Account Executive in Corporate Sales and my final year will be spent in Customer as a Lounge Executive.
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Catering Operations And Performance ExecutiveBritish Airways -
Zbb Implementation ManagerBritish Airways Sep 2024 - Present
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Future Leaders GraduateBritish Airways Sep 2021 - Dec 2024
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Lounge ExecutiveBritish Airways Oct 2023 - Oct 2024A 12-month placement based in the Customer Directorate working in the Global Lounge Operations team. Here I managed several BA Lounges and the third party lounge contract portfolio.
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Global Account ExecutiveBritish Airways Oct 2022 - Oct 2023London, England, United KingdomA 12-month placement based in the Commercial Directorate working within Global Corporate Sales assisting on the top-40 strategic corporate accounts.
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Cabin CrewBritish Airways Feb 2022 - Sep 2022London Heathrow Airport, England, United KingdomI completed an 8-month placement in the operation as part of the Heathrow Cabin Crew complement. Alongside our very dedicated crew, I was able to experience first hand the customer proposition whilst delivering the excellent British Airways customer service onboard over 70 flights. I continue to fly on a quarterly basis with the "Take to the Skies" programme, allowing me to remain an expert on the British Airways product and service.
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Customer Experience RepresentativeBritish Airways Oct 2021 - Feb 2022Terminal 5 London HeathrowI completed a 5-month placement in the operation as a Customer Experience Representative at Terminal 5. During this time, I worked on the check-in desks, ensuring people had the correct travel and covid documents for their destination; in the lounges, helping customers with seating/gate queries, lost property and upgrades and at the gates, assisting with the boarding of flights and checking-in any last minute luggage.
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Customer Communications ExecutiveBritish Airways Sep 2019 - Aug 2020
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Food Service AssistantFenwick Dec 2017 - Sep 2018Newcastle Upon Tyne, United Kingdom -
Front Of HousePizza Hut Feb 2016 - Aug 2017Newcastle Upon Tyne, United Kingdom
Abbie Smith Education Details
Frequently Asked Questions about Abbie Smith
What company does Abbie Smith work for?
Abbie Smith works for British Airways
What is Abbie Smith's role at the current company?
Abbie Smith's current role is Catering Operations and Performance Executive.
What schools did Abbie Smith attend?
Abbie Smith attended University Of Leeds.
Who are Abbie Smith's colleagues?
Abbie Smith's colleagues are Ketan Kalra, Neha Arora, Sunny Harwani, Steve Saunders, Saaransh Mehta, Sally Morris, Laura Ware.
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Abbie Smith
London1londonshuffle.com -
Abbie Smith
People Enablement Coordinator At Kpmg | Mca Highly Commended In The ‘Apprentice Of The Year’ CategoryHalifax -
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Abbie Smith
Manchester
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