Abbigail Readman Email & Phone Number

Weston-Super-Mare

Working in a busy office environment within a call centre team. Working on behalf of Citezens Advice and in partnership with Trading standards services. Giving Legal advice to general consumers, first point assessing calls, data collection and referral along with notifications to TSS.• Working under targets• Extensive training in all areas of Consumer Law.

Clevedon

Revenues and Enforcement Officer for Liberata in partnership with North Somerset Council.• Processing documents and reports, replying to council tax payers enquiries through email, post, fax and telephone.• Analysing and investigating council documents making lawful recovery decisions.• Actioning further recovery and enforcement.• Reconciling with enforcement agents and head offices. • Monthly court mediation with summons council tax payers.

Weston Super Mare

To provide administration support to the recruitment and payroll services; working as part of a team providing high quality and effective recruitment and payroll services across contracts within the south west for Carter Grey Solutions.To maintain effective communication within a customer service environment with the goal of exceeding customer expectations. • Raise contracts arising through change forms.• Issue employment letters for existing employees and references for existing employees• Ad hoc requests from workforce department to check data• Ad hoc requests for information from other departments or staff

Weston Super Mare

To provide a professional quality and customer-focused administration service to directorates and clients, ensuring adherence to company policies and procedures and statutory requirements. • To contribute to the provision of an efficient, timely service by maintaining an awareness ofthe workload demands of other team members, reprioritizing own workload as necessary.• Deal with telephone and email enquiries from all sources.• Arrange Honorary Contracts for work placements, liaising with managers. • Electronic DBS checks for honorary contracts, checking ID documents in line with legislative requirements.• Establish and maintain accurate records on Electronic Staff Record.• Raise contracts arising through change forms.• Issue Employment letters for existing employees and references for existing employees• Ad hoc requests from Workforce department to check data• Ad hoc requests for information from other departments or staff• Issue of Letters of Access under direction of Team Leader• Ensure confidentiality is maintained at all times in dealing with personal and sensitive information on personal files, CRB checks, passport/visa documentation.

Weston Super Mare

Telephony-based customer service for clients with service maintenance contracts, managing basic IT maintenance queries, adhering to daily targets, handing of business leads to business managers.

Weston Super Mare

Working in a busy ward kitchen, self-directed. Collating patients lunch and dinner menus. Working closely with the patients and medical staff to ensure correct hydration, nutrition and dietary requirements. Giving direction and training to cleaning staff on in NHS cleaning protocol. Including patient toilets, bedsides, medical equipment and general public areas.

Weston Super Mare

Roles and responsibilities: Selling all products of Barratts shoes to the general public. Working closely together as a team with colleagues working to daily targets. Assisting customers with finding products. Weekly product delivery, and Monthly Stock checks.

Accounting And Finance, Aat Level 2

Units completed:- - Processing Bookkeeping Transactions - Control Accounts - Journals and the Banking system - Basic Costing - Work.

Beauty Therapy, Level 2

High School, Gcse, English Literature, Geography, Drama, Health And Social Care