Abbin Mathew
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Abbin Mathew Email & Phone Number

Customer Support Associate at AppTweak
Location: Bengaluru, Karnataka, India 5 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
AppTweak
Role
Customer Support Associate
Location
Bengaluru, Karnataka, India
Company size
124 employees

Who is Abbin Mathew? Overview

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Quick answer

Abbin Mathew is listed as Customer Support Associate at AppTweak, a company with 124 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Abbin Mathew.

Abbin Mathew previously worked as Customer Support Coordinator at Apptweak and Jr. Customer Support Specialist at Apptweak. Abbin Mathew holds Master Of Science - Msc, Behavioral Science from Christ University, Bangalore.

Company email context

Email format at AppTweak

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AppTweak

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Profile bio

About Abbin Mathew

I specialize in delivering exceptional customer support, efficiently managing high volume of interactions while ensuring top-tier customer satisfaction. With a proven track record of handling diverse support conversations, I bring both efficiency and empathy to the table. From crafting insightful GIFs and knowledge base articles to leading successful sales efforts that secure customer renewals and upgrades, my focus is on creating value.

Current workplace

Abbin Mathew's current company

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AppTweak
Apptweak
Customer Support Associate
Bengaluru, KA, IN
Website
apptweak.com
Employees
124
AeroLeads page
Company profile
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5 roles

Abbin Mathew work experience

A career timeline built from the work history available for this profile.

Customer Support Associate

Apptweak

Bengaluru, KA, IN

Customer Support Coordinator

Current
Apptweak

Bengaluru, Karnataka, India

Oct 2024 - Present

Jr. Customer Support Specialist

Apptweak

Bengaluru, Karnataka, India

  • Provided comprehensive support and guidance to clients on ASO-related queries and concerns
  • Collaborated with cross-functional teams to implement ASO best practices and resolve technical errors, showcasing strong teamwork and problem-solving skills.
  • Served as the primary point of contact for customer technical support inquiries via chat (Intercom) and email, delivering timely resolutions and ensuring high levels of customer satisfaction.
  • Contributed to the creation and maintenance of support documentation, knowledge base articles, and FAQs to facilitate customer self-help and improve overall support efficiency.
  • Providing insights and suggestions for improving user experience by leveraging user feedback, and refining collaboration with cross-functional teams to expedite issue resolution.
Nov 2023 - Oct 2024

Associate Consultant (Psychology Intern)

Draup

Bengaluru, Karnataka, India

  • Data-driven approach to curate professional skills and provide support for clients
  • Collaborated with cross-functional teams and explored together over 1500 Roles to run reskilling simulations
  • Persona analysis of executive profiles based on ad-hoc client requests
  • Provided feedback to the existing dataset to improve the accuracy and quality of machine learning models.
  • Conducted research and gathered valuable insights to help publish a whitepaper on Reskilling.
Aug 2022 - Nov 2022

Guest Service Supervisor | Contract

National Institute Of Mental Health And Neuro Sciences

Bengaluru, Karnataka, India

  • Ensured and provided flawless, upscale, professional guest service experiences.
  • Supervised and oversaw the housekeeping employees and assigned appropriate tasks.
  • Coordinated and managed communication between guests and the Public Relations Officer(PRO)
  • Managed and documented inventory supplies and procurement.
  • Handled monetary transactions at the front desk and took accountability for the same.
  • Effectively addressed and resolved guests' concerns and complaints to ensure a satisfactory experience.
Apr 2020 - Jan 2022
Team & coworkers

Colleagues at AppTweak

Other employees you can reach at apptweak.com. View company contacts for 124 employees →

LM Lea Marrazzo Lea Marrazzo Colleague at ApptweakBrussels, Brussels Region, Belgium, Belgium View → TH Toru Hirose Toru Hirose Colleague at ApptweakTokyo, Japan, Japan View → FZ Florentin Zachary Florentin Zachary Colleague at ApptweakBrussels, Brussels Region, Belgium, Belgium View → RP Rachana Pinto Rachana Pinto Colleague at ApptweakBangalore Urban, Karnataka, India, India View → EC Eloïse Clement Eloïse Clement Colleague at ApptweakBrussels, Brussels Region, Belgium, Belgium View → KM Karin M. Karin M. Colleague at ApptweakGreater Tokyo Area, Japan View → J( Joey (Yue) Huo Joey (Yue) Huo Colleague at ApptweakBeijing, China, China View → IH Inès Henriette Inès Henriette Colleague at ApptweakBrussels, Brussels Region, Belgium, Belgium View → DD Damien Depaepe Damien Depaepe Colleague at ApptweakBrussels Metropolitan Area, Belgium View → MS Mano Svanidze Mano Svanidze Colleague at ApptweakBrussels, Brussels Region, Belgium, Belgium View →
2 education records

Abbin Mathew education

FAQ

Frequently asked questions about Abbin Mathew

Quick answers generated from the profile data available on this page.

What company does Abbin Mathew work for?

Abbin Mathew works for AppTweak.

What is Abbin Mathew's role at AppTweak?

Abbin Mathew is listed as Customer Support Associate at AppTweak.

Where is Abbin Mathew based?

Abbin Mathew is based in Bengaluru, Karnataka, India while working with AppTweak.

What companies has Abbin Mathew worked for?

Abbin Mathew has worked for Apptweak, Draup, and National Institute Of Mental Health And Neuro Sciences.

Who are Abbin Mathew's colleagues at AppTweak?

Abbin Mathew's colleagues at AppTweak include Lea Marrazzo, Toru Hirose, Florentin Zachary, Rachana Pinto, and Eloïse Clement.

How can I contact Abbin Mathew?

You can use AeroLeads to view verified contact signals for Abbin Mathew at AppTweak, including work email, phone, and LinkedIn data when available.

What schools did Abbin Mathew attend?

Abbin Mathew holds Master Of Science - Msc, Behavioral Science from Christ University, Bangalore.

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