Katie Abbott Email & Phone Number

Denver, Co, Us

Led creation and implementation of a comprehensive project management framework, optimizing production processes and generating high-quality content to ensure consistent and high performing brand messaging across all platforms. Facilitated cross-functional collaboration among Product, PR, Communication, Customer Service and Compliance teams for cohesive execution. Developed project schedules, set realistic deadlines, and monitored budgets. Implemented workload capacity tracking systems to monitor progress and performance, providing weekly updates to stakeholders. Oversaw marketing tools integration to streamline content and community management workflows. Ensured all deliverables met brand standards and applied agile principles to facilitate project management.Selected Contributions:• Reduced project turnaround time by 25% by streamlining approval processes and eliminating redundancies.• Tripled follower growth within 6 months through strategic campaign execution and data-driven optimization.

Denver, Colorado, United States

Social Media Support Team Manager | January 2023 – August 2023Social Media Support Team Lead | November 2021 – January 2023Social Media Support Agent | May 2020 – November 2021As a key leader at Robinhood Securities, I spearheaded the development of five new social channels, effectively doubling engagement volume within six months. I orchestrated a high-performing team to ensure exceptional community engagement and top performance metrics across social media platforms. Collaborating cross-functionally, I optimized operational models and streamlined processes, securing resources for creative development. Additionally, I served as the point of contact for escalations, crisis management, and outage communications strategy. In my role, I provided leadership and coaching, delegated and tracked team activities, conducted interviews and onboarding for new hires, facilitated cross-functional meetings, and delegated project responsibilities to team members.Selected Contributions:• Enhanced team efficiency through streamlined creative asset processes, workflows, and asset management systems.• Developed quarterly project plans and guided teams through all production phases, driving successful go-to-market strategies.• Curated targeted content and messaging by tracking news cycles and performance data to support product releases and PR events.• Implemented business process improvements to elevate customer and employee experiences.

Cleveland/Akron, Ohio Area

Spearheaded the annual company magazine and orchestrated branding initiatives for high-profile brokerage clients. Collaborated closely with producers to develop innovative marketing campaigns driving client engagement and acquisition. Lead content and social media strategy, resulting in a 200% boost in brand visibility and engagement across platforms.Selected Contributions:• Directed a high-performing team in creating viral weekly blogs and implementing a data-driven social media content strategy• Led company rebranding, overhauling all materials and modernizing the website, resulting in 50% increase in user engagement

Eton, Oh

Solon, Ohio

Solon, Oh

Bachelor’S Degree, Marketing, Sales, And Social Media, 3.4

Activities and Societies: Sales Centre, Society of Leadership and Success

License, Cosmetology, Barber/Styling, And Nail Instructor, A

High School, 3.4