• Work closely with the Vice President, Human Resources, Heidrick Consulting on the execution and delivery of human resources programs and services. This role will also collaborate with other HR functional leaders on various programs, policies, and initiatives.• Counsel and support assigned service line(s) leadership teams on all HR-related issues, including but not limited to recruiting, compensation, employee relations, benefits, immigration, relocation, and talent management.• Engage with the business to support a continuous feedback cycle, ensuring business needs are met.• Support employees with policies, procedures, issues, and concerns; manage employee relations issues and conduct investigations as appropriate.• Assist in and lead the performance management program, including year-end calibration meetings, salary planning, bonus administration, promotions, goal setting, and coaching.• Collaborate with Learning and Development to provide training on various HR topics based on business needs.• Support and participate in the recruiting process for the teams supported, including compensation evaluation, approvals and tracking, interviewing and selection, offer letters, and onboarding.• Assist with new hire orientation and work closely with stakeholders during the onboarding and integration process.• Contribute to global HR initiatives in areas such as program and policy administration, benefits, immigration, relocation, recruiting, compensation, and talent management.

• Leverage support for HRBPs, enabling them to provide more strategic and consultative client services. Assist on most aspects of HR related issues including but not limited to recruiting, compensation, employee relations matters, benefits, immigration, relocation, and talent management.• Oversee the offboarding of employees by sending them departure information and conducting exit interviews; analyze and share feedback as necessary.• Support employees relative to policies, procedures, issues and concerns; manage employee relations issues and create performance improvement plans as appropriate.• Oversight for Workday employees’ transactions with HR Coordinators: communicating transaction requests and tracking approvals.• Support and participate in the recruiting process for the assigned service lines; assist in tracking headcount and open requisitions; create and seek approvals for job requisition requests, send offer letters and help adjudicate background checks.• Assist in producing reports to enable data analytics and analysis.• Assist in the creation of PowerPoint presentations including monthly slides for leadership and global all-hands calls.• Assist with new hire orientation and work closely with hiring managers during the onboarding and integration process.• Assist the HRBP’s in the performance management program which includes year-end calibration meetings, salary planning and bonus administration.• Support the HRBP’s on the administration of the annual promotion process; seek references, consolidate evaluations and approvals.• Work closely with benefits team on employee leaves of absence.• Assist with any research to assist with HR projects or initiatives• Other duties as assigned.

• Partners with HR Business Partners and Talent Acquisition team to manage the recruiting process. Assists with processing requisition requests, preparing offer letters, updating and adjudicating background check statuses, and hiring new hires into Workday.• Partners with HR Business Partners on managing the onboarding paperwork and process. Manages onboarding orientation, scheduling, and equipment requests.• Performs as first point of contact for all employees on HR inquiries and acts as same for data requests through Workday.• Acts as a main point of contact for personal time off usage and leaves of absence inquiries.• Processes and manages contractors in Workday by updating their end dates, profiles, and terminations.• Manages employment verification requests.• Coordinates with Payroll and IT teams to ensure time-sensitive request are completed for current and terminated former employees.• Updates and manages the Parenthood Pack Program for new parents to ensure a cost effective and modern program.• Prepares weekly reports through Workday to manage Workday data and requests.• Works with HR team to ensure Box folders, knowledge centers, and employee files are up to date. • Manages separation processing, paperwork, and equipment retrieval.

• Partner with HR Director to manage recruiting function. Assists with job posting, HR inbox management and resume review, applicant screening and development and maintenance of applicant tracking files.• Assists HR Director with on-boarding new employees including communicating first day information to new employees, moving new hires through the process and ensuring that required tasks and forms are completed.• Assists employees and supervisors with basic interpretation and communication of benefit plans and HR policies and procedures.• Partner with the HR Director to administer the performance evaluation process.• Assists with benefits administration, reference checks, and verifications of employment• Enters and reconciles American Express charges throughout the month including maintaining job files with uploaded receipts.• Produce and maintain Client Job out of pocket reconciliation reports

• Administers background checks and assists with new hire paperwork• Recruit online to attract and find employees to work at Nelnet in customer service• Manages employee new hire files