Private Investigation, Security and Training Perform wide range of security and investigative services for corporate and private clients specializing in pre employment background investigations and surveillance. Conduct confidential investigations and checks on individuals and companies, public groups, and individual clients. Apply a variety of surveillance methods and search methods to find out important facts in varying matters. Gather information via telephone, surveillance, from background checks, and interviewing persons. Record detailed information and generate extensive and confidential reports. Use of force and mechanical restraints instructor. • Completed extensive training in search and rescue, patrol procedures, preserving crime scenes, serving warrants, defensive tactics, firearms, and counter surveillance/intelligence.• Designated trainer for newly hired staff in all security/investigative procedures and company protocol.• Recognized as ‘go to’ person for deep and rich knowledge of security and investigative services and equipment/technologies usage that included computers, cameras, and software.• Often called upon to provide evidence at court hearings and worked undercover to observe people suspected of fraud or other undesirable or illegal actions.• Child protective services and child visitation monitor. • NRA Law Enforcement certified and DPS Certified firearms instructor.

Maintained security and control of the airplane, conduct first aid and crises intervention. Effectively handled confrontational situations; resolving them appropriately. Department of Homeland Security (ICE) security clearance. Outstanding knowledge of detention center’s operational procedures and regulations. Highly skilled in prisoner escort/transport techniques and practices. Highly skilled in implementing enforcement laws. Superior ability to work independently with minimum supervision. Excellent interpersonal skills. Effectively communicate with people of all ages and cultural origin fluent in English and Arabic. Certified and trained personnel for guard card certification.

Specialized in pre-employment background investigations and Surveillance

Managed staff of 25 and provided operational oversight for all Forensics Cellular sales, servicing, and customer relations. Created, applied, and enforced business policies, processes, and procedures. Communicated extensive knowledge and understanding of all telecom business equipment and services to staff and customers. Promoted all telecom products and Up sales of other technologies and peripheral devices. Closed new sales and provided technical support and problem resolution for existing clients. Completed wide array of data recovery services that included SMS text messages, numbers called and received, pictures, videos, emails, and previously deleted data. Read contents of mobile phones, accessed data stored on SIM cards, • Displayed expertise in all mobile phone data recovery services that proved invaluable for key evidence collected in criminal, domestic, and corporate security cases.• Worked as a team to meet or exceed monthly sales quotas.• Disbursed detailed product information and ensured optimum customer service and satisfaction.