Working in the disputes department call center to help customers resolve issues. Led my training class in customer satisfaction results based on customer polling. Excellent mid-year review with strong customer service skills and attention to detail.

Provide best in class customer service experience. Troubleshoot, diagnose and resolve technical issues associated with hardware, software, network, access and general compute.

Cleaning, stocking, and organizing tasks finished each day. Maintained knowledge of current sales, promotions, return policy and security practices. Motivating and inspiring everyone to do their best work. Effectively learned product knowledge to increase retail sales and customer satisfaction.

Routinely cleaned and sanitized work area, trained new employees, and provided attentive and outgoing customer service.