Abby Dillon Email & Phone Number

Greater Chicago Area

-Managed the operational project initiation, financial forecasting, and implementation planning for multiple Epic Electronic Medical Record implementations impacting over 1,000 providers at 300+ practices.-Scoped and coordinated the execution of the Network Security team’s strategic plan. Deliverables include current and future state process flows, policy and procedure documentation, and role-based security methodology for patient registries. -Led the Provider Management Team through the identification, selection, and implementation of a vendor hosted provider management system to house the demographic and clinical information of 6,000 providers. -Created and introduced new status reporting template for PMO supported projects.-Partnered with clinical staff to identify and mitigate low value care within the Advocate Physician Partners network.

- Supervise a team of five project managers with an average portfolio of ten strategic projects.- Implemented a clear and consistent executive update and communication process to ensure XPO leadership possessed the key information needed to provide strategic support to projects. - Meet 1:1 with direct reports monthly to ensure each individual has a clear set of expectations, a professional development plan, and the support needed to achieve their career objectives.- Led direct reports through the PMO strategic planning process establishing four core objectives and 20 key activities to accomplish the stated mission.- Established and documented project standards and four-phase implementation process within the project management office.

- Led a 30+ member cross-functional team through the implementation of a vendor developed Enterprise Resource Planning software system.- Designed and executed the training, communication, and launch of a home-grown workforce planning application impacting 274 company locations and 1100+ employees.- Presented regular project updates to executive leadership to communicate the project status, schedule, solution recommendations, monetary impact, roll-out plan, and key risks.- Led diverse project teams through the Lean-based seven-step problem solving process to ensure alignment and achievement of project objectives.

Greater Chicago Area

- Managed day-to-day business and optimized profitability and revenue growth of key marketing partnerships.- Negotiated and administered financial, operational, and product development contracts for new marketing partnerships.- Dissected product line performance and assisted in critical business decision support for various functional groups including Supply, Finance, Marketing, Business Operations, Technology, and Product Strategy/Retail.- Provided and communicated recommendations for revenue generating projects and website optimization which included the beta test of a promotional strategy that increased daily cruise transactions 100%.- Led search and implementation of a new event tickets vendor. Core responsibilities included: requirements gathering, RFI creation, communication with key stakeholders, and technology envisioning.

- Led ad hoc sales and marketing initiatives including the creation of a Sharepoint site for the sales team and inside sales group assessment.- Drove and supported the sales and growth strategy for the state and local government, higher education, legal, and global practice groups.- Compiled and presented to executive leadership a market analysis to assess Aon Consulting’s domestic market share.- Managed business developer incentive and rewards program. Worked with sales leadership to assign and maintain appropriate objectives, and ensure consistency and clarity in the plan document.

Greater Chicago Area

- Monitored financial institution investment portfolio for growth opportunities and potential risk.- Researched and analyzed financial institutions for acquisition and investment opportunities. - Prepared detailed investment recommendations and updates for corporate management.- Managed a portfolio of middle market credit clients. Primary responsibilities included: collection and review of financial statements, assessment of appropriate risk ratings, review of documentation and contracts, preparation of credit approvals, covenant monitoring, and relationship management. - Developed relationships with key contacts in the client organization to fully understand the business and proactively identify opportunities to support organizational goals.

Elementary Education, Elementary Education And Teaching

Masters Of Science In Information Systems, Database Administration And Web Application Development

Bba, Finance