Abby Collins Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

Key Responsibilities:- Develop and implement the core marketing strategy for iD Mobile, Currys' award-winning MVNO, focused on driving profitable customer acquisition whilst continuing to develop the iD brand to support with increasing brand awareness and consideration. - Develop, manage and deliver a marking campaign calendar that achieves both commercial.

London, England, United Kingdom

Key Responsibilities:- Liaise with key stakeholders to develop, test and launch new App and Online Account capabilities- Create and roll out communications strategy to raise American Express’s digital profile amongst both Cardmembers and Prospects, - Maintain/safeguard online real estate, including relevant web pages and Online Account promotional.

London, England, United Kingdom

• Key Achievements & Responsibilities:
• Collaborating with internal and external stakeholders to increase enquiry through online and offline marketing channels
• Developing and executing multi-channel marketing plans across digital, social, print, email, and direct channels
• Implementing a new paid social approach, positively impacting store KPIs; Local bookings increased from 43% to 80% in one month and achieved a 0.33% increase in CTR
• Running events including Flight Centre School Triathlons, managing creative development, PR, social media, collateral, IT, event logistics, CRM strategy, post-event communications and tracking ROI; achieved a 70%.
• Rebranding all online and offline collateral to align with new brand guidelines

London, England, United Kingdom

• Key Achievements & Responsibilities:
• Consolidating internal methods of communication, resulting in a 950% increase in the preferred method
• Developing & executing a communications plan for an underutilised internal department; increased engagement 380%
• Creating high end content and presentations
• Delivering Management Information (MI) reports to track trends and monitor/increase engagement
• Running photo shoots and film interviews

Auckland, New Zealand

• Key Achievements & Responsibilities:
• Delivering a complete, end-to-end customer experience, from initial enquiry through to welcome home call
• Developing a pipeline of potential sales prospects
• Ensuring efficient running of team and assisting with any escalated enquiries or issues
• Developing consultants’ selling skills and product awareness through effective meetings and feedback sessions
• Tracking customer trends and successfully using data to drive increased sales

Chester, England, United Kingdom

• Key Achievements & Responsibilities:
• Deputising in Branch Managers absence
• Assisting Branch Manager with the management, training, and development of team
• Motivating and encouraging team to meet and exceed sales targets
• Holding team briefings on promotions, offers and information from Head Office
• Investigating and resolving customer service issues, delivering excellent customer service, and building rapport

Chester, England, United Kingdom

• Key Achievements & Responsibilities:
• Selling travel products & services, paying particular attention to detail
• Offering high quality customer service using excellent verbal communication skills

Travelled extensively through Ecuador and Peru, highlights include visiting the Amazon Basin, climbing Cotopaxi Volcano and swimming with wild Pink River Dolphins.

Mini Mba, Marketing, B

Ma (Hons), Modern European Languages: French & Spanish

Education record