Abby Klein

Abby Klein Email and Phone Number

Director of Client Experience @ Nightingale Wealth Solutions
Needham, MA, US
Abby Klein's Location
Needham, Massachusetts, United States, United States
About Abby Klein

I have 3+ years of experience as a MA licensed real estate agent specializing in real estate operations, managing a team of 3 agents and additional support staff, as well as assist the owner of our company with the needs of her business. I manage the day-to-day operations of the team which includes: print marketing & social media, client events, database management, hiring & training, maintaining team operations manuals & all client related documentation, overseeing listings from intake to close including management of paperwork, staging, photos & all contract to close transaction related tasks. I also create and execute a yearly marketing calendar & client gifting program, assist in running promotions to drive client engagement & increase reviews as well as attend trainings to stay updated in the latest in the real estate market. Prior to going into real estate, I worked part-time at the JCC Community Center as Family Connector & as a Beauty Consultant for clean beauty brand Beautycounter. I chose to take time off in between traditional jobs when I had my son to be able to stay home with him during the early years of his childhood. By working at the JCC and at Beautycounter, I was able to stay connected to my community, form new relationships & keep my communication and networking skills fresh. My earlier experience includes 10+ years as a print and digital marketer within fashion retail (Victoria Secret), financial services (Bank of America/Merrill Lynch), auto (Honda Civic) and consumer product goods (MARS, Just For Men, EAS, Moretz PowerSox) categories. I developed print and digital (including display, mobile, social and search) media strategies, including initial research for appropriate media mix, creation of key brand goals, negotiation of major sponsorships, campaign execution and delivery of post-campaign wrap-ups with future recommendations.

Abby Klein's Current Company Details
Nightingale Wealth Solutions

Nightingale Wealth Solutions

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Director of Client Experience
Needham, MA, US
Abby Klein Work Experience Details
  • Nightingale Wealth Solutions
    Director Of Client Experience
    Nightingale Wealth Solutions
    Needham, Ma, Us
  • Fleet Homes - Kw Chestnut Hill
    Director Of Growth & Operations
    Fleet Homes - Kw Chestnut Hill Jan 2023 - Present
    Newton, Massachusetts, United States
    Director of Operations for a growing team including 4 buyer agents, 1 listing agent and marketing support staff. I currently oversee all aspects of the business - inclusive of managing agents, admin & support staff, monitoring transactions, development and implementing systems across the board, managing marketing programs & client events, helping to maintain a happy and healthy working environment for the entire team & ensuring a positive, memorable customer experience for all our clients.
  • Fleet Homes - Kw Chestnut Hill
    Executive Assistant
    Fleet Homes - Kw Chestnut Hill Nov 2020 - Jan 2023
    Newton, Massachusetts, United States
    - Owned all aspects of transaction process, such as listings intake, scheduling photo appointments, coordinating showings, and finalizing MLS listings.- Handled client interactions through email, phone, and in-person meetings to address inquiries, resolve issues, and provide solutions. - Established systems for open house buyer intake and follow-up, tracked business metrics like conversion rates and referral sources.- Oversaw general office operations, including supplies, maintenance, and upkeep.- Managed CRM utilization and daily updates, creating opportunities for growth, monitored agent performance through checklists and smart plans.
  • Jcc Greater Boston
    Pj Library Family Connector - Newton
    Jcc Greater Boston Oct 2017 - Jun 2020
    Newton, Ma
    • Builds relationships with new families, connecting them with JCC programming that meets their needs, helping them to form relationships with other parents in their community • Plans and facilitates programs for children up to 6 years based on Jewish holidays and traditions, inclusive of entertainment and sensory activities, attendance ranging from 20-90 families• Coordinates across departments to develop programming, introducing families to other offerings which lead to new JCC memberships, enrichment sign ups, swim students and preschool enrollees• Reaches out weekly via social networking tools, personal email outreach and in-person conversation to bring new families to the JCC community
  • Digitaslbi North America
    Media Supervisor
    Digitaslbi North America Oct 2011 - Jan 2014
    Boston, Ma
    • Responsible for development, negotiation, and presentation of national and local digital media plans for Victoria’s Secret, Bank of America/Merrill Lynch and MARS Brands • Executed end-to-end management of banner, social media, mobile, and search campaigns; personally accountable for ensuring timely launch and quality assurance of all media placements in market• Developed a test and learn strategy for Victoria’s Secret each year, setting up a cadence of new partners, working towards evolving the business, specifically in video, mobile and look-alike targeting • Created a 5-phased $3MM VS Fashion Show campaign that would hit 85MM in reach, provide 550 MM impressions, including unique to market brand activations and sponsorships driving in store and online sales along with a significant Tune-In push for the live show • Ran live-streaming and on-demand Webcasts for Merrill Lynch on Y! Finance and MSNBC, driving over 400,000 video views of client content per campaign• Organized M&M’S NASCAR “Most Colorful Fan” Contest, including targeted e-mail newsletters to NASCAR fans, acquisition-focused display ad buys to drive online registrations and photo uploads, live Twitter feeds, and a detailed contest designed to drive consumer interest and participation• Created custom social media blogger campaign for M&M’S Premiums with BlogHer, producing 10 blogger reviews inclusive of product sampling and giveaway • Maintains excellent communication between internal teams, vendors, client and other agency partners, openly reaching out to share and leverage learning and benchmarks from digital campaigns• Oversees media and associate planners, delegating appropriate level work and mentoring them to develop planning skills and grow within the agency
  • Digitaslbi North America
    Online Media Planner
    Digitaslbi North America Aug 2007 - Oct 2011
  • Slg Advertising
    Senior Print Media Planner
    Slg Advertising 2004 - 2007
    • Lead print buyer for clients: EAS, Just For Men, Honda Civic, and Moretz PowerSox• Used strategic planning methods and negotiation skills to maximize the reach of local and national print advertising plans, adhering to budget and performing post-buy analysis• Led project to research and unlock innovation in print advertising beyond traditional, two-dimensional creative concepts, resulting in increased consumer engagement and media performance

Abby Klein Education Details

Frequently Asked Questions about Abby Klein

What company does Abby Klein work for?

Abby Klein works for Nightingale Wealth Solutions

What is Abby Klein's role at the current company?

Abby Klein's current role is Director of Client Experience.

What schools did Abby Klein attend?

Abby Klein attended The University Of Connecticut, Syracuse University.

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