Abby Lam Email and Phone Number
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15+ years experience in learning and development, customer experience management with local and multinational companies across Greater China regions. As a change agent, strong at Organization Design for Retail Learning and Development function and team set up, service culture establishing and reinforcement. Professional with Human Resources and retail operations background.
Chanel
View- Website:
- chanel.com
- Employees:
- 16169
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Retail Learning And Development LeadChanel Apr 2022 - PresentHong Kong And MacauLead and evolve Retail Learning and Development teams for Fragrance and Beauty, Fashion and Watch & Fine Jewelry business divisions, across Hong Kong and Macau markets.
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Senior Manager, LearningChanel Jan 2018 - Apr 2022Hong Kong And MacauIn charge of the Retail Learning for Fashion and Watch & Fine Jewelry business, both Hong Kong and Macau.
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Regional Head Of Retail Training, Greater ChinaSwarovski Apr 2016 - Jan 2018Hong KongBased in Hong Kong, a strategic role to oversee the people development function for Greater China Markets. Leading training professionals across markets. -
Head Of Retail Training, ChinaSwarovski Jan 2015 - Apr 2016Shanghai City, ChinaStationed in Shanghai, being a head of training and development function for +1000 retail staff population from multi distribution channels among all regions in China, i.e. Swarovski own stores, Independent Retailers, Travel Retail.
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Training Manager, Hong Kong & MacauSwarovski Jul 2007 - Jan 2015Hong Kong
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Training ManagerWorldwide Flight Services (Wfs) May 2006 - Jul 2007Hong KongCustomer services training for the airport concierge, passenger services. Train-the-trainer programs for passenger baggage handling, fueling. Training audience with multi-culture.
Abby Lam Skills
Abby Lam Education Details
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Counselling -
Major In Human Resources Management, Minor In Marketing
Frequently Asked Questions about Abby Lam
What company does Abby Lam work for?
Abby Lam works for Chanel
What is Abby Lam's role at the current company?
Abby Lam's current role is Retail Learning and Development Lead at Chanel.
What is Abby Lam's email address?
Abby Lam's email address is ab****@****oup.com
What schools did Abby Lam attend?
Abby Lam attended City University Of Hong Kong, City University Of Hong Kong.
What skills is Abby Lam known for?
Abby Lam has skills like Training, Management, Learning And Development, Retail, Performance Management, Employee Training, Recruiting, Human Resources, Luxury Goods, Customer Service, Team Management, Team Development.
Who are Abby Lam's colleagues?
Abby Lam's colleagues are William Lathrop, Emilie Thiout, Joy Laudrin, Yimeng Liu, Solomon Kingston, Giulia Rado, Zhishun Tang.
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