Abby Mclean Email and Phone Number

Managed checkout lanes, improved efficiency, and minimized wait times for customers.• Conducted cash audits and guaranteed accurate handling of transactions from employees.• Upheld an elevated level of customer service by resolving issues, responding to inquiries, and ensuring a positive shopping experience.• Conducted training sessions for new checkout operators, ensuring compliance with company policies and procedures.• As a leader and part of a team, I strategically assigned tasks to each team member in the checkout area, optimizing work assignments for maximum efficiency.• Successfully navigated high-stress situations in the checkout department, resolving EBT or debit card issues promptly. Exhibitedeffective conflict resolution skills to ensure seamless transactions for customers.