Abby Monteith, Mph Email & Phone Number

Houston, Texas, United States

Information Technology and Security Lead and support of the change management activities for multiple initiatives and workstreams. Supports the internal Change Management team and responsible for end user change deliverables such as support materials, communications, change plans and trainings. Led 3 global information security initiatives, with focus on cyber-threats, self-service password reset (SSPR), multi-factor authentication, and company-wide transitioning of VPN usage​Strategized and executed an engagement campaign for 22,000 employees globally to support the roll out of key safety enhancements​Supported the FY23 Financial Forecasting restructure, including the dissemination of training and assisting with adoption.​Led the system integration to OpenText EDMS a project to centralize documentation in 65+ Subsea projects, for easier management and improved project outcomes​

Houston, Texas, United States

Manage end-to-end project planning, development and adoption of an organizational quality and safety application through the creation of operating models and facilitating change management activities to improve patient care and ensure user successDesign training artifacts and led organization-wide virtual learning workshops to drive engagement and adoption of patient safety application Perform change impact assessments for increased visibility into patient and customer experience; shared analysis to executives and leadershipManage multidisciplinary teams by encouraging collaboration and communication resulting in improved productivity and relationships amongst team membersFacilitate design and improvement protocols for healthcare CRM optimization Apply change management tools to support improved organizational design and alignment among key stakeholdersMonitor, manage and streamline safety reporting to identify and mitigate risksDepartmental lead in risk management practices to improve customer safety and experience

Houston, Texas Area

Developed, managed, and analyzed customer satisfaction reporting to drive institutional improvementPrepared change communication for organizational protocols with the goal of increasing customer satisfaction while also mitigating safety risks Collaborated with stakeholders to modify company improvement best practices and communications Supervised and coordinated logistics for guest speakers and served as liaison to ensure positive experiences for all involvedDesigned and developed a patient experience platform which led to optimization of key institutional functions and facilitated meaningful customer data

Houston, Texas Area

Facilitated reporting requirements for healthcare CRM regarding cancer prevention outpatient programsCultivated relationships and engage stakeholders to ensure alignment and successful implementation of program initiatives and developed collaborative partnerships Assessed customer health behaviors and provided individualized cancer prevention interventions and services in prevention and survivorship settingsCreated and updated health education artifacts and trainings in collaboration with Patient Education departmentManaged, developed, analyzed and communicated monthly and quarterly data reports in support of Clinical Administrative Director, Medical Director, and Center LeadershipConducted client needs assessment to create deliverables and change models to adapt to client needs

Master'S Degree, Health Promotion And Behavioral Sciences

Completed Thesis Coursework consisted of program development, evaluation, intervention mapping, theory and methods, and assessment

Bachelor’S Degree, Science- Community Health, Graduate

Graduated from Texas A&M University. Bachelor's of Science in Community Health. Internship with MD Anderson Cancer Prevention Center. 290.