Centennial State Insurance Group provides comprehensive client asset protection programs. The Client Advocate is responsible for being the voice for clients and resolving situations with insurance carriers, providing education and advice on Property & Casualty insurance. Analyzes clients' needs and develops comprehensive client asset protection programs. Author of correspondence, website content, social media posts, and special event materials. -Built exceptional relationships with clients, leading to management of a large client portfolio.-Spearheaded trial Strategic Outreach Partner program, exceeding goals within 7 months.-Demonstrated excellent communications skills by effectively coordinating and participating in various conferences and industry events to highlight exceptional products and services. Successfully managed all facets of the Agency's involvement in the region's premier Wedding Expo.

Instrumental in developing comprehensive business development and communications plans in collaboration with the CEO. Created effective media outreach strategies to secure feature articles in newspapers and national publications, generating increased prospects and inquiries. Ensured consistent brand messaging through compelling content creation for the website, print ads, and press releases. Contributed to a seven-year track record of company growth.-Conducted market research to identify customer needs, competitor analysis, and industry trends. Identified new market opportunities and potential clients to expand the customer base. -Utilized strong collaborative skills to work closely with the marketing team in conceptualizing and executing impactful marketing campaigns, encompassing digital marketing initiatives, and advertising strategies.

Worked on a variety of writing projects across different industries and subject matters. Responsible for creating engaging and informative content that meets the needs of clients and target audiences. Undertook additional editing and proofreading projects to ensure grammatical accuracy, clarity, and adherence to client guidelines. Maintained a professional and reliable work ethic to meet project milestones while working remotely, managed multiple projects simultaneously, and prioritized tasks to meet deadlines. -Conducted thorough research on assigned topics to ensure accuracy and credibility of content, including articles, blog posts, web content, press releases, gubernatorial proclamation, and other written materials based on client requirements.-Clients Include: McClain Finlon, Volume Public Relations, Vail Resorts, East West Partners, Colorado Fashion Week, Pumpkin Masters, Heart Soul Spirit Ministry.

Established a comprehensive business development program that contributed to attainment of a new client and inclusion in three prospective client pitches in six months. Identified prospective companies, created targeted materials, contacted executives, created relationships, and secured meetings.Developed a wide-ranging communication and media outreach plan.Wrote and oversaw production of multi-faceted, agency-wide Request for Proposal (RFP) responses. Motivated staff to complete the lengthy responses on tight deadlines.Represented the agency at professional business organization meetings.

Directed business development for the region’s largest independent advertising agency. Identified prospective companies, created targeted materials, contacted executives, created relationships, and secured meetings.Participated in agency strategic planning process with head executives.Instrumental in increasing company billings by $45 million in two years. Thirty-six million dollars of the revenue increase was attained in a declining market.Developed comprehensive communication plan for all primary audiences. Forged strong media relationships which resulted in over 35 agency/ad campaign articles in local, regional and national periodicals. Authored all letters, press releases, case studies, and agency marketing materials.Secured meetings with three $150+ million companies in first quarter of 2002, largely due to success of innovative “agency search consultant” program. Wrote and oversaw production of multi-faceted, agency-wide Request for Proposal (RFP) responses. Created comprehensive “RFP Answers” database, dramatically decreasing staff time to complete responses.Represented the agency at professional business organization meetings.

Directed government affairs division for statewide association representing 3,900+ member companies. Participated with leadership in strategic planning and legislative priority planning.Served as public/media spokesperson. Achieved positive press coverage for several controversial, top-priority bills.Directed, motivated and eased staff transition during departure of Executive Director and hiring of replacementAuthored articles, scripts, talking points, position and background papers, agendas, minutes and other documents to educate members and legislators. Advised and supported policy-setting committees.Lobbied Colorado General Assembly members, directed two contract lobbyists, and prepared CAHB members to testify at committee hearings. Created coalitions, used diplomacy and negotiation to gain passage of two critical, controversial association bills in one session.

Directed the government affairs division for statewide trade association representing over 19,000 members. Participated with leadership in strategic planning and legislative priority planning. Supervised programs, advised and supported state policy-setting committees. Authored press releases, analysis, talking points, scripts, agendas and background papers. Supervised and directed team composed of two legislative consultants/lobbyists and a political affairs manager. Planned and administered division budget. Initiated concept of multi-level budget proposals. Controlled two of Colorado’s largest political action committees. Represented the association to outside individuals and groups including regulators, state and federal legislators, industry coalitions, special committees and the media. Organized coalitions, gained consensus on goals and worked collaboratively to achieve them.

Several promotions over nine years culminated in appointment as Environmental Policy Representative, charged with representing the association and its 850,000 members to federal, state & local public policy officials on matters regarding the environment and land use.Shaped federal policy by proposing language, uncovering unintended consequences of legislation/regulations, and proposing solutions to federal agency staff.Managed “public officials outreach program” designed to identify key issues and create coalitions with members of the National Conference of State Legislatures and the US Conference of Mayors.Selected by senior management to facilitate The Pacific Institute's culture transforming program. Led groups of 40+ staff (Chicago & Washington, DC offices) through program that redefined the culture, aligned employees on common vision and goals, and created a unified mindset that inspired innovation and collaboration.Counseled state and local association government affairs staff on federal laws, regulations, industry trends, and goal attainment strategies.Organized coalitions, gained consensus on goals and worked together to achieve them.Authored state and local newsletter, background papers, position papers, and internal and external correspondence.Arranged bi-annual meetings for 60+ member national policy setting committee, prepared materials, gave presentations, and supported volunteer leadership.

Received promotions to positions of increasing responsibility over 8 ½ years. Positions included State and Local Public Policy Analyst/Manager, Acting Director of License Law, Acting Director of Housing, Urban Affairs Manager, Urban Affairs Coordinator, and Assistant to the Mortgage Finance Director

Delivered Representative Ritter's position on bills to other members' offices, typed correspondence, and answered constituent phone calls.