Abhi Verma Email & Phone Number

Canada

Delivered exceptional customer service to over 100 customers daily, addressing inquiries and resolving issues, resulting in a 95% satisfaction rating on customer feedback surveys.Managed customer complaints and feedback, employing effective communication skills to resolve issues promptly and conducting thorough inspection of customer concerns, achieving a 30% reduction in escalated complaints.Assisted customers with product selection and provided detailed information on promotions and store policies, contributing to a 15% increase in sales during promotional events.

Kanata, Ontario, Canada

9485 Mississauga Road, Brampton, Ontario

My role is to provide excellent customer service and listen to their complaints with a vision to improve our services. All these are achieved through effective communicating skills and effective leadership skills. Being calm and composed even in difficult situations is my special quality.

Karnal, Haryana, India

As an Administrative Assistant, I am responsible for providing comprehensive support to ensure the smooth operation of the office. My duties include managing schedules, coordinating meetings, and handling correspondence to facilitate effective communication within the team and with clients. I maintain accurate records, manage office supplies, and assist with data entry and document management. Additionally, I play a key role in client interactions, serving as the first point of contact for inquiries, and I manage the collection of payments from clients, ensuring timely processing and accurate record-keeping. With strong organizational skills and attention to detail, I contribute to the overall efficiency and success of the organization.

Rohtak, Haryana, India

Postgraduate Certificate, Human Resources Management

Postgraduate Certificate, Health/Health Care Administration/Management, 3.94 Gpa

Bachelor Of Dental Surgery, Dentistry, 60%

Activities and Societies: Dental Workshops, Football Team, Cricket Team