Someone with over 4+ years of experience in Healthcare industry and now looking for an opportunity to delve into HR. Currently contemplating the future implications of AI in HR and aligning myself according to companies’ future needs. Someone bold enough to realize his mistakes and eager to make a change. Always open to criticism, and that is one of the major reasons that I can increase my productivity by 90%. Diverse experience across multiple industries like customer service, healthcare, human resources management, and project management. By actively developing and leveraging strong interpersonal skills, effective communication skills, and a keen sense of adaptability, I have collaborated seamlessly with diverse teams and contributed to a positive work environment. Committed to maintaining professional relationships to increase profitability and drive business results. My willingness to learn and great observational skills have always helped me, but becoming a honed leader is my ultimate goal so that I can help other professionals achieve their goals too.
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Customer Service RepresentativeLoblaw Companies Limited Jun 2023 - Oct 2024CanadaDelivered exceptional customer service to over 100 customers daily, addressing inquiries and resolving issues, resulting in a 95% satisfaction rating on customer feedback surveys.Managed customer complaints and feedback, employing effective communication skills to resolve issues promptly and conducting thorough inspection of customer concerns, achieving a 30% reduction in escalated complaints.Assisted customers with product selection and provided detailed information on promotions and store policies, contributing to a 15% increase in sales during promotional events. -
Human Resources InternBrookstreet Hotel Feb 2024 - Apr 2024Kanata, Ontario, Canada -
Customer Service RepresentativeMacdonald'S Food Market Oct 2022 - May 20239485 Mississauga Road, Brampton, OntarioMy role is to provide excellent customer service and listen to their complaints with a vision to improve our services. All these are achieved through effective communicating skills and effective leadership skills. Being calm and composed even in difficult situations is my special quality. -
Administrative AssistantBhatia Dental Clinic May 2021 - Jun 2022Karnal, Haryana, IndiaAs an Administrative Assistant, I am responsible for providing comprehensive support to ensure the smooth operation of the office. My duties include managing schedules, coordinating meetings, and handling correspondence to facilitate effective communication within the team and with clients. I maintain accurate records, manage office supplies, and assist with data entry and document management. Additionally, I play a key role in client interactions, serving as the first point of contact for inquiries, and I manage the collection of payments from clients, ensuring timely processing and accurate record-keeping. With strong organizational skills and attention to detail, I contribute to the overall efficiency and success of the organization. -
Public Health InternPt. B.D. Sharma Pgims Mar 2020 - Mar 2021Rohtak, Haryana, India
Abhi Verma Education Details
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Human Resources Management -
3.94 Gpa
Frequently Asked Questions about Abhi Verma
What is Abhi Verma's role at the current company?
Abhi Verma's current role is Human Resources Graduate Seeking Full-time Entry-level Jobs | Optimistic Leader | Pursuing CHRP | Pursuing PCP.
What schools did Abhi Verma attend?
Abhi Verma attended Algonquin College Of Applied Arts And Technology, Canadore College, Post Graduate Institute Of Medical Sciences, Rohtak.
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Abhi Verma
Swe @ Ubc X Aws Cloud Innovation Centre | Swe @ Ubc Launch Pad | Ubc Computer EngineeringVancouver, Bc -
Abhi Verma
North York, On -
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