Executive Leadership Team• Created & advertised in store promotions •Event Planning - Family Fall Festival, Veterans Appreciation Event, Dinner with the Chick-fil-A Santa Cow, Signature Member Event, Action Hero Night, Daddy Daughter Date Nights, Family Game Night, Breakfast Bingos, Coloring with the Chick-fil-A Cow, Military Appreciation Night, Touch a Truck Family Night•Social Media Management - Instagram & Facebook •Community and school partnership liaison •Sampling rollouts to team members & guests • Team Appreciation Events - Team Appreciation Week• Managed in-store decor

• Created engaging social media posts, stories, and content to propel engagement and increase client bookings on Instagram, Facebook, & Tiktok• Organized wedding and event content and scheduled posts through strategic planning to maximize efficiency • Propelled social media engagement ultimately increasing follower count 950+• Held weekly strategy consulting meetings• Creatively developed weekly blogs • Website development

• Increased social media sales 100% • Created engaging content on Instagram, Facebook, & Tiktok on a strategic weekly schedule • Developed & implemented Instagram Stories, Reels, & Posts• Held weekly strategy consulting meetings• Wrote, formatted, & posted blogs

Team Operations Assistant - Major Events•2023 Preakness Stakes Tent Supervisor •2023 US Open Account Manager

• Developed a variety of target market specific strategies to enhance customer inquiries and conversions• Formulated customized quotes and consultations for client’s weddings, parties, and events• Managed social media accounts on Instagram and Facebook• Led 200+ client consultations & tracked sales conversions for continuous growth• Directed digital marketing and SEO development in a team setting

• Initiated the company’s digital marketing campaign on Instagram and Facebook • Increased engagement across social media through targeted user content• Created personalized and focused social media posts, resulting in a 300% increase in year’s sales• Managed customer inquiries / Enhanced relationships

• Provided excellent customer service, resolved customer complaints, and operated in a fast pace working environment• Memorized 250+ menu items, helping to serve efficiently. Multi-tasked to deliver high-quality experiences through team efforts