Abby Breunig Email & Phone Number

Madison, WI, US

Prairie Du Sac, Wisconsin, United States

• Provide consultation, training, and clinical support to clients regarding Electronic Medical Record software operation
• Develop and implement solutions tailored specifically to each client's unique needs while staying within their allocated budgets
• Manage multiple projects simultaneously while maintaining quality standards
• Organize meetings between stakeholders to discuss project details and timelines
• Recommend changes or improvements to existing training methods or materials

Madison, Wisconsin

• Assessed learner needs and analyzed data to identify gaps in training and knowledge, and developed and implemented solutions to align with key business strategies and initiatives
• Provided training, consulting, change management, and technical troubleshooting to various business areas regarding the Knowledge Management system
• Investigated ways to leverage system capabilities to support the taxonomy, users, and quality of the knowledge base to meet the unique needs of the business
• Administered and maintained the Knowledge Management system and acted as a gatekeeper of content to ensure consistency across business units
• Created standard work and conducted annual lifecycle review of content to ensure accuracy and drive continuous improvement

Madison, Wisconsin Area

• Collaborated with business areas to understand Sales employee requirements, identified opportunities, and developed and implemented solutions to drive continuous improvement in productivity, efficiency, and value for.
• Developed job aids/guides and eLearnings, and delivered training for Content Owners and Sales staff
• Responsible for SAVO site design consultation and implementation, and change management of site enhancements and new product rollouts
• Established, implemented, and enforced business rules for site taxonomy/tags and naming conventions, and monitored site structure and hygiene to drive consistency
• Acted as primary contact for user inquiries, technical support, and Liaison between CUNA Mutual and SAVO
• Assessed and analyzed vendor performance in mobility offerings, managed ongoing relationships, and assisted with development of new vendor relationships and processes

Madison, Wisconsin Area

• Provided professional sales and service support to credit union executives, related entities, and Executive Benefit Specialists regarding Executive Benefit plans and product related matters
• Administered and processed Executive Benefit plan paperwork
• Developed and implemented process improvement methods to drive consistency and efficiency
• Maintained database for tracking policy and participant status

Madison, Wisconsin Area

• Coached and provided recommendations to managers regarding employee performance issues, and developed and issued Corrective Action Plans
• Acted as primary contact for customer inquiries regarding HR policies, procedures, and systems, and tracked via case management tool
• Partnered with HR Generalists and customers to address and handle HR related issues
• Applied HR technical skills and knowledge to resolve business issues and HR administration needs
• Conducted research, generated reports, and provided data analysis to HR Generalists and Specialists

Madison, Wisconsin Area

• Developed and implemented training plan for coordination of Financial Services Rep hires
• Collaborated with internal HR staff and Hiring Managers to determine staffing needs
• Drafted and finalized offer letters, contracts, and other employment agreements
• Scheduled interviews and provided bid analysis to Union for represented positions
• Posted internal and external job openings via applicant tracking system

• Responded to HR inquiries from employees and external parties
• Processed new hire paperwork - tax data, payroll and contact information, and union dues
• Processed and distributed garnishment and payroll deduction checks
• Gathered confidential information to run and analyze payroll reports and queries
• Verified employment of current and past employees

• Counseled, disciplined, and terminated employees
• Researched employee issues and provided solutions while complying with employment laws
• Sourced and interviewed candidates, extended job offers, and conducted background checks
• Processed payroll for 250 employees
• Managed online and newspaper advertising