- Took care of 1-3 kids for multiple families anywhere from 4 to 21 hours- Maintained the health and well-being of all kids including, cooking, cleaning, and following routines- Had open communications with parents 1-5 times throughout sits about plans changing and updating them on their kids

- Gameday operations

- Collaborated with executives and managers to initiate operational strategies and shifts in processes- Managed documentation of packages arriving throughout the tournament- Worked in several different capacities including, transportation, landscape, and marketing

- Assisted with key projects including community engagement events with 100+ kids and adults- Completed daily tasks including answering emails and phone calls to parents, coaches, and players regarding different concerns- Greeted academy members, signed them into the facility, and made them aware of different events going on at the academy in the evening

- Entered information in Paciolan system to maintain updated details related to customer ticket orders, reservations, and payment methods- Delivered exceptional service to about 100 customers a day through active engagement, effective listening, and well-developed interpersonal skills- Worked with up to 150 client ticket accounts to make sure they were up to date

- Applied knowledge of lighting and positioning to photography of portraits and sports- Edited about 70-100 photos per session in Adobe Lightroom- Photographed sports for Thomas Worthington Wrestling and Big Walnut Youth Sports and portrait sessions for individual clients

- Edited about 10 posts per day for Delaware Area Career Center’s senior Instagram page for the class of 2021- Drafted 15 captions per day and double-checked for spelling and correct information- Answered multiple questions with senior surveys and promptly fixed mistakes within a post or caption