Abby Dalager Email & Phone Number

United States

Mclean, Va, Us

Plano, Tx, Us

IRS Report Generation Software (RGS) Project Contractor• Conduct product elicitation sessions with IRS business customer to gather/document within Rational CLM, new and/or update business process flows, associated capabilities, user stories and user scenarios. • Conduct backlog elaboration/grooming session with the business and RGS developers upcoming user stories w/acceptance criteria and defects for the upcoming product release. • Analyze user stories’ acceptance criteria and create test cases, test scripts, and test data for upcoming RGS product releases. • Perform acceptance testing on product deployments to the test environment to ensure build quality prior to deployment to pre-production. • Perform regression, code conversion, and security test scripts on product deployments to pre-production environments prior to production.• Generate and deliver weekly and monthly agendas and ITRAC risk reports for both IT and business executive teams; investigate and conduct research and facilitate external and internal communication. • Record all meeting discussions, changes, and adjustments and deliver to internal and executive teams. • Perform Configuration Management activities such creating/updating work items and business requirements within Rational CLM including maintaining traceability and release backlog work items.• Monitor and allocate incoming RGS Support tickets for the RGS Help Desk to appropriate business divisions for assistance. Train new members to maintain and update narratives and documentation, and generate reports as needed. • Participate in preparation and documentation for the 2019 CMMI Level 3 re-assessment for Vectrus. • Create and maintain RGS training material when new business processes are implemented.

Dallas, Texas, Us

•Communicate with OmniSYS' 100+ multi-million-dollar Hospital clients gathering user scenarios, user stories, process flows and user interfaces needs for OmniSYS' Medicare Claim product for prescription drugs. • Research clients' prescription data trends or data abnormalities to communicate findings, test results and recommendations. • Submit clients' product enhancements, defects and associated tasks using Salesforce and JIRA to OmniSYS' Development Teams. • Research yearly Medicare policy changes to determine product enhancements and associated tasks using JIRA. • Discuss product enhancements and/or defect requests to product with OmniSYS' Agile Development Teams. • Test product builds deployed to test environment to ensure quality prior to deployment to production. • Maintain a thorough understanding of the Hospital industry and Medicare policy, including trends, business processes, best practices, financial measurements, performance indicators, and clients' competitors to share with both clients' and OmniSYS' executive teams. • Generate and deliver weekly, monthly, and annual claim reports and presentations for both clients' and OmniSYS' executive teams; investigate and conduct research and facilitate external and internal communication. • Lead large on-site clients' conferences to direct and address immediate industry needs. • Lead multiple training sessions for new OmniSYS' employees and Hospital clients on internal and external applications respectively. Encourage new employee's expansion of knowledge and processes, reporting, deadlines, and product ownership.• Interpret data using numerous internal systems . Ensuring processing systems adhere and adapt to changing Center for Medicare and Medicaid Services (CMS) policy.

Dallas, Texas, Us

• Use knowledge of OmniSYS' business and brand strategies to recommended appropriate OmniSYS' solutions to the pharmacy clients' needs and uncover additional opportunities. • Collaborate with relevant subject matter experts and pharmacy clients to create OmniSYS' solution opportunities. • Maintained responsibility for executing all OmniSYS' contract terms and renewals within portfolio to obtain optimal revenue retention and revenue growth. • Identified, developed and maintained relationships with key contacts in pharmacy clients' organization through attentive, accurate and timely service.

Dallas, Texas, Us

Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.Job Duties:• Assist OmniSYS' customers over the phone with billing questions, balances, and delinquent accounts • Communicate, research, and complete requests from OmniSYS' upper management and executives • Coordinate logistics for OmniSYS' trade show appearances including registration, transportation, and ordering supplemental materials. • Aid with acquiring and terminating OmniSYS' employees. • Provide basic office necessities and constant stock of supplies to maintain OmniSYS' workplace. • Manage relationships between OmniSYS' departments for continuous work flow and assistance.Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information , Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication

Bachelor Of Science (Bs), Psychology

Psychology