Abby Dennett Email & Phone Number

United States

Scottsdale, Arizona, United States

-Development and management Invitation Homes' ProCare program to provide residents with an elevated leasing and maintenance experience across 80,000 rental properties.-Conceptualized and implemented a national certification program for ProCare excellence across 800 associates and 16 US markets.-Served as trusted advisor and subject matter expert on best practices, support, and user experience.-Led the strategic development of the program by identifying, evaluating, proposing, and implementing enhancements to drive program success. -Collaborated cross-functionally with marketing, technology, and learning and development teams to foster engagement.-Developed strong, credible cross-organization relationships, collaborating and communicating across business stakeholders and multiple geographies.-Designed eLearning courses and maintain curricula within Learning Management Software (LMS).-Led and coordinated meetings with stakeholders to discuss program status and goals.

Scottsdale, Arizona, United States

-Coordinated construction turns of over 600 single-family rental properties. -Managed all aspects related to the project lifecycle to maintain strict timeframes and standards of excellence. -Served at centralized communications point and ensured all team members received timely, accurate, and appropriate information.-Utilized various task flow management tools, reporting, and dashboards to achieve company and departmental goals.-Created and executed project work plans and revised as appropriate to meet changing needs and requirements.-Negotiated contracts with external vendors to reach profitable agreements.-Managed bi-weekly pay for subcontractors.

Scottsdale, Arizona, United States

-Facilitated the acquisition of 34 million dollars in real estate and assisted with the acquisition of an additional 86 million dollars in properties.-Coordinated closings with agents, escrow, and title companies.-Maintained rigorous deadlines and organizational skills to ensure successful acquisitions.

Santa Rosa, California

-Designed and executed effective marketing strategies to promote business and increase sales. -Developed, implemented, and managed marketing initiatives on social network programs such as Facebook, Houzz and Yelp to track and enhance customer interest.-Managed website content to ensure an intuitive, user-friendly experience for customers.-Formulated, directed and coordinated marketing activities to promote products and services.-Served as liaison between executives and advertising partners to determine most effective marketing strategies while maintaining a budget.-Assisted with the design of flyers, advertisements and miscellaneous design projects as required using software such as WordPress.

San Francisco Bay Area

-Provided professional photography services to individual and business clients. -Managed all aspects of the business including budgeting, scheduling, documentation, marketing and customer service.-Scheduled and conducted client meetings to assess client needs and preferences, and provide service options, cost estimates, and develop budgets to meet client objectives.-Performed highly skilled photography techniques including editing and designing images, adjusting lighting/brightness and technical effects. -Prepared effective presentations to showcase slides and photographic templates to clients.

San Rafael, California

-Worked collaboratively with cross-departmental teams to house, treat and support over 300 former state prisoners.-Conducted thorough, objective investigations using a variety of police, state, and psychological statements and assessments.-Liaised with school counselors and administrators regarding juvenile offenders.-Presented investigations and recommendations before the court.-Authored department policies and training curricula.-Revised department’s guidelines for Batterer Intervention Programs in accordance with State and Federal laws.-Member of Domestic Violence Coordinating Council, St. Mary’s College Leadership Program, Domestic Violence Response Team and numerous department committees including Website Development, Risk Assessments, Employee Onboarding, Transitional Age Youth Program, Disproportionate Minority Contacts, and Field and Firearms Safety Training.-Adjunct instructor for Santa Rosa Public Safety Training Academy course Elder Abuse, Child Abuse & Domestic Violence.-Served as department representative and contributor to “Frankly Speaking” county newsletter and editor/layout assistant for department newsletter “The Condition of Probation.”-Managed and trained staff on LiveScan machine for collection of fingerprints and analyzing criminal histories, reducing department’s reliance on other agencies.