Abby Devins Email & Phone Number

• Conduct the onboarding Welcome Call for new clients
• Acted as the main point of contact for new clients regarding their online marketing campaign, ensuring a smooth onboarding experience
• Receive and track client documentation necessary for the implementation process
• Complete integration of Patient Experience Software with the client's Practice Management Software
• Troubleshoot client complaints and issues by identifying root causes and assisting with solutions or proposing an alternative option

• Assist the Onboarding Team with tracking client documentation necessary for the implementation process
• Provide support to clients during the onboarding process by answering questions regarding their website creation and marketing campaign
• Answering client questions as they come through email, chat, or phone call
• Attend cross-team trainings with other departments within the company to oversee all components of the client experience

• Processing sales transactions for medications and customer insurance claims
• Answering all incoming telephone calls and assisting with customer inquiries
• Assisting in record filing and coordinating the destruction of expired records

• Work closely with Event Coordinator to ensure a smooth execution of the trade show event
• Oversee order of event and maintains appearance of event site
• Provide the highest level of customer service for vendors and customers of the event
• Researching and contacting potential leads for vendor booth sales to attend events

Nan, Thailand

• Teach English as a second language to students ages 11-17
• Create English lesson plans each week for approximately 600 students

Tuscaloosa, Alabama Area

• General receptionist responsibilities include greeting and directing visitors, answering/forwarding incoming calls, taking messages, etc.
• Basic office duties: typing, copying, running office errands

Orange County, California Area

• Management of event structure tasks.
• Assist in recruiting sponsors for regional fundraising events
• Develop goals and procedures for event participants or walk cultivation and recruitment
• Lead a presentation to entire department