Abby Devins Email & Phone Number

•Conduct the onboarding Welcome Call for new clients •Acted as the main point of contact for new clients regarding their online marketing campaign, ensuring a smooth onboarding experience•Receive and track client documentation necessary for the implementation process•Complete integration of Patient Experience Software with the client's Practice Management Software•Troubleshoot client complaints and issues by identifying root causes and assisting with solutions or proposing an alternative option

•Assist the Onboarding Team with tracking client documentation necessary for the implementation process•Provide support to clients during the onboarding process by answering questions regarding their website creation and marketing campaign •Answering client questions as they come through email, chat, or phone call•Attend cross-team trainings with other departments within the company to oversee all components of the client experience

•Processing sales transactions for medications and customer insurance claims •Answering all incoming telephone calls and assisting with customer inquiries •Assisting in record filing and coordinating the destruction of expired records

•Work closely with Event Coordinator to ensure a smooth execution of the trade show event •Oversee order of event and maintains appearance of event site•Provide the highest level of customer service for vendors and customers of the event •Researching and contacting potential leads for vendor booth sales to attend events

Nan, Thailand

•Teach English as a second language to students ages 11-17 •Create English lesson plans each week for approximately 600 students

Tuscaloosa, Alabama Area

• General receptionist responsibilities include greeting and directing visitors, answering/forwarding incoming calls, taking messages, etc.• Basic office duties: typing, copying, running office errands

Orange County, California Area

• Management of event structure tasks.• Assist in recruiting sponsors for regional fundraising events• Develop goals and procedures for event participants or walk cultivation and recruitment• Lead a presentation to entire department