Abigail Eshbaugh Email & Phone Number

Dayton, Oh, Us

Centerville, Ohio, United States

Dayton Metropolitan Area

Virtually oversee a team of 11 remote Social Media Managers so they can execute social media campaigns and enhance the online reputation of our client base through audience growth and engagement• Lead trainings to support newer hires & educate sales and service on programs and processes• Coach individuals to meet KPIs through demonstration, observation, and feedback• Handle complex customer interactions & conflicts while maintaining a positive, professional attitude• Monitor Salesforce reports to ensure team goals are being met within deadlines• Delegate or manage multiple projects in a fast-paced environment

Remote

• Exceeded $10,000 fundraising goal by 20% for a benefit dinner on $100 and a four-day notice, gaining over 150 followers and reaching 27,000+ people• Identify and trial new processes to improve productivity and results• Mentor new hires while simultaneously undergoing personal development• Share expertise through presentations to elevate knowledge, bring awareness & invoke change

Dayton, Ohio Area

• Manage day-to-day social media for up to 20 clients across various industries while maintaining positive brand reputation• Co-led department discussion on ‘A Day in the Life’ to build understanding & bridge better working relationships with the Account Coordinator team• Strategize campaigns by developing editorial calendars and topic framework• Produce engaging content updates in line with client business goals, targeted to the appropriate audience• Implement targeted paid media campaigns on Facebook & Instagram to build a highly engaged following and meet business objectives• Maximize Facebook Ad campaign results using analytics, insights, and A/B testing• Report on monthly/quarterly/annual social performance and discuss opportunities for improvement• Delegate tasks to associates to ensure efficiency and completion by deadline• Consult with clients to understand their social marketing objectives• Design customized branding aesthetic, animated images and promo clips, all socially optimized via Canva• Fully manage community interactions to improve client’s online reputation: monitor & generate conversations, handle inquiries, and drive reviews while responding to positive & negative feedback

Dayton, Ohio Area

• Maintain relationship with 100+ SMB clients through day to day interactions via phone calls and emails, to retain $98,000+ in monthly clientele spend• Proactively monitor and analyze performance progress of clients' current digital marketing programs• Offer personalized analysis recommendations for improvement through SEO, content analysis, website editing, and paid advertising• Assist clients to develop compelling online presence to engage current clients and create interest for potential clients• Promote client Facebook posts and develop targeted audiences to grow social engagement• Drive customer growth/sales by helping them reach higher rankings in online searches through SEO/SEM• Serve as content strategy consultant by working directly with professional writing team to assure client branding is maintained• Perform initial client assessment and research to begin website and marketing program builds• Compose client-facing reporting summaries• Respond to client hotline and live chat inquiries• Mentor new hires and coach peers

Dayton, Ohio Area

Dayton, Ohio, United States

• Develop social media (Pinterest, Instagram, Facebook) posts & curate boards to grow brand awareness and client base while driving website traffic• Apply knowledge of best SEO practices to increase visibility online• Utilize Adobe InDesign to reformat images• Migrated Wix blog to new WordPress website

Beavercreek, Oh

City Barbeque Employee Scholarship RecipientCertified KCBS BBQ JudgeResponsible for training and supervising new employees, engaging with customers in-person and over the phone, assisting with and confirming orders, assuring food quality, creating promotional artwork and signs, resolving customer problems, maintaining company reputation by providing great customer service, and functioning as part of a team to ensure guests have a positive experience. Experienced positions include cashier, sides, exposition, call-ins, dining room, food prep, and catering.