Abby Clark

Abby Clark Email and Phone Number

Product @ Podium | TFA '19 @ Podium
lehi, utah, united states
Abby Clark's Location
New York, New York, United States, United States
Abby Clark's Contact Details

Abby Clark personal email

n/a

Abby Clark phone numbers

About Abby Clark

Abby Clark is a Product @ Podium | TFA '19 at Podium. She possess expertise in leadership, public speaking, customer service, powerpoint, microsoft office and 17 more skills. She is proficient in French. Colleagues describe her as "Very diligent and reliable."

Abby Clark's Current Company Details
Podium

Podium

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Product @ Podium | TFA '19
lehi, utah, united states
Website:
podium.com
Employees:
924
Abby Clark Work Experience Details
  • Podium
    Senior Product Manager: Leads & Reviews
    Podium Dec 2023 - Present
    Led discovery, strategic planning, and roadmap implementation of Instagram integration and forms product, improving percentage of customers receiving 10+ leads monthly by 22%, (27% → 33%) in three months Directed a strategic overhaul of the platform by aligning four product teams to an updated design vision, doubling the in-product discovery rates of ten critical yet underutilized features and increasing setup conversion
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  • Podium
    Product Manager: Leads
    Podium Nov 2022 - Dec 2023
    Led strategy to drive lead generation for customers by leveraging three legacy products and building two leads products that resulted in 33% increase in leads across the customer base, from 750,000 to 1M leads monthlyRan dozens of A/B tests; deploying six feature changes for webchat product that increased conversion rates for customers by 65%, from .38% to .63%; about 7 more new leads for each of our local business customers monthlyIncreased user retention by 29% (55% → 71%) and drove 40% improvement in key customer engagement metric by developing and launching new AI-powered product that automates text conversations with customers
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  • Podium
    Strategy And Operations Manager
    Podium Jun 2022 - Dec 2022
    Lehi, Utah, United States
    Managed, prioritized initiatives, and provided analysis for cross-functional team of product and go to market leaders dedicated to company-wide activation OKR, leading to 52% increase (25% → 40%) in power customers (10in14) over two months Partnered with webchat Product Manager and technical product support to prioritize improvements to webchat product and communicate progress to executives, while enabling front-line onboarders to increase webchat attachment by 100% (25% → 50%) Recommended and executed data-driven strategy improve customer experience by activating entire Podium workforce to respond to customer inquiries, reducing 2700 ticket backlog to a steady state of <600Interim-managed a team of onboarding managers
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  • Podium
    Strategy And Ops Associate
    Podium May 2021 - Jun 2022
    Salt Lake City Metropolitan Area
    Partnered with senior leadership, data science, and product teams to develop and roll out LTV and customer segmentation of current customers for expansion opportunitiesWorked with various teams to create analysis, work streams, and roll out of department reorg Prepared various ad-hoc analysis to support go-to market strategy, specifically around determining a secondary headquarters, defining core customers, predicting churn, and creating a pipeline management systemSupported PeopleOps by standing up diversity and inclusion analytics, targets, and strategies to attain those targets.
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  • Teach For America
    Teach For America Corps Member
    Teach For America Jun 2019 - Jun 2021
    Greater Los Angeles Area
    Math Teacher, Alliance Collins Family College-Ready High SchoolMotivated 222 ninth-grade mathematics students, (including 30 SWDs), leading to an increase in proficiency (students scoring at or above state standard) by 53 percentage points (from 16% to 69%) across classes and years, including during Covid-19 distance learningUtilized feedback from coaches and mentors to increase effectiveness as an inquiry-based instructor focused on student achievement, achieved ranking of "Highly Effective Teacher"Created Personal Finance Club, leading to 23 students implementing financial roadmaps to pay for college Selected from approximately 45,000 applicants nationwide to join national teacher corps committed to teach in under-resourced public schools, and help make significant gains in student achievement.
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  • Pwc
    Summer Management Consulting Intern
    Pwc Jun 2018 - Aug 2018
    Mclean, Va
    Created analysis charts and cohesive deck to explain findings of a 346-person employee satisfaction survey for $20 million power and utilities client Coordinated and facilitated five seminars to train client employees on technology implementation and changesCollected, synthesized, and provided answers to 121 frequently asked questions which were distributed to client employeesPrepared training curriculum to provide 5,000+ employees training on new SAP software
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  • Banyan Ventures
    Summer Associate
    Banyan Ventures Apr 2018 - Jun 2018
    Greater Salt Lake City Area
    Lead research efforts on three prospective investments, including analysis of business models, competitors, and customers Analyzed financial history of two companies, created financial models used to determine appropriate valuations and multiples Performed primary and secondary research (IBIS) on five potential roll-up opportunities used for $20M investment Participated in negotiations with three potential investment opportunities, contributed research on the industries and companies
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  • Divvypay
    Marketing Manager
    Divvypay May 2017 - Sep 2017
    Lehi, Ut
    Led marketing team to design marketing strategy and messaging for product launch, increasing leads from 0 to 5,835 peopleCreated brand image by designing getdivvy.com, videos, articles and product packaging; wrote press releases for WEX and US BankRedesigned and optimized website, decreasing bounce rate by 30% and increasing website visits by 112%
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  • Brigham Young University
    Writer, Social Media Strategy Team, Marriott School Office Of External Relations
    Brigham Young University Sep 2016 - May 2017
    Greater Salt Lake City Area
    Produced over 20 published articles for the BYU Marriott School Blog and Alumni Magazine; reported on events and alumniPlanned and executed social media matrix, augmenting student followers from 10% to 50% of Marriott School students
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  • Escp Europe
    Assistant To The Director, La Blue Factory Escp Europe
    Escp Europe May 2016 - Jul 2016
    Paris, France
    "Advocating startups and strategically propelling new businesses forward. "I worked as a communications specialist for the program. I planned entrepreneurship and networking events, created blog posts, infographics, and advertisements, translated presentations and trained entrepreneurs on strategic planning.
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  • California Assembly District 68, Assemblyman Donald P. Wagner
    District Office Intern
    California Assembly District 68, Assemblyman Donald P. Wagner Jan 2012 - Jul 2012
    Orange County, California Area
    Facilitated communications with constituents, created certificates, and worked at community events. Interviewed prospective employees.

Abby Clark Skills

Leadership Public Speaking Customer Service Powerpoint Microsoft Office Graphic Design Microsoft Word Social Media Event Planning Teamwork Research Social Networking Time Management Team Building Teaching Public Relations Microsoft Powerpoint Microsoft Excel Writing Social Media Marketing Blogging Advertising

Abby Clark Education Details

Frequently Asked Questions about Abby Clark

What company does Abby Clark work for?

Abby Clark works for Podium

What is Abby Clark's role at the current company?

Abby Clark's current role is Product @ Podium | TFA '19.

What is Abby Clark's email address?

Abby Clark's email address is ae****@****lds.org

What is Abby Clark's direct phone number?

Abby Clark's direct phone number is +194953*****

What schools did Abby Clark attend?

Abby Clark attended Loyola Marymount University, Brigham Young University.

What skills is Abby Clark known for?

Abby Clark has skills like Leadership, Public Speaking, Customer Service, Powerpoint, Microsoft Office, Graphic Design, Microsoft Word, Social Media, Event Planning, Teamwork, Research, Social Networking.

Who are Abby Clark's colleagues?

Abby Clark's colleagues are Jay Rasay, Keith Massey, Ahmed Ali, Blake Hull, Bakir Munir, Zaigham Butt, Arthur Weagel.

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