Abby Lampton Email & Phone Number

Louisville, Kentucky, United States

• Delivers analytical and technical support to 12 client partners across the United States by analyzing and interpreting data to drive informed decision-making.
• Creates, prepares, and analyzes reports for client management review, and presents findings to stakeholders at all levels of the organization.
• Facilitates strategic conference calls with clients and partners to discuss open case reports, address training needs, manage complex account customizations, and resolve escalated issues.
• Acts as a subject matter expert for Waystar's Claims Status Processing Solution.
• Provides analytical support across multiple projects concurrently, manages timelines, and coordinates with both internal and external resources to ensure successful execution.
• Identifies opportunities to optimize the use of Claims Solutions by strategic clients and partners, providing consultative guidance on Waystar’s best practices to drive improved outcomes.

Louisville, Kentucky, United States

• Oversaw the training and development of scheduling and staffing across 60 Trilogy facilities, ensuring accountability, accuracy and consistency.
• Coordinated and led training sessions to create an optimal learning environment while facilitating the effective use of Trilogy’s scheduling solution.
• Developed and implemented assessment tools to evaluate the effectiveness of scheduling system training programs.
• Collaborated with interdisciplinary teams to provide ongoing support for the scheduling system and other educational activities, ensuring seamless functionality for front-line users
• Contributed to identifying strategies for enhancing professional development activities, optimizing scheduling system practices, and improving user engagement with the system.
• Delivered application support by troubleshooting and resolving complex issues to ensure seamless functionality.

Louisville, Kentucky, United States

Louisville, Kentucky

• Managed accounts payable by processing vendor invoices, ensuring proper documentation, approvals, and accurate coding to the appropriate GL accounts, departments, and projects
• Collaborated with internal departments to promptly address and resolve any emerging or outstanding issues.
• Verified transactions were in full compliance with financial policies and procedures.
• Reviewed and processed invoices by validating entries and reconciling system reports with account balances
• Allocated expenses to appropriate accounts and cost centers by reviewing and analyzing invoice and expense reports.

Louisville, Kentucky

• Assisted with Service Agreement scheduling and handoffs Supported Event Coordinator with internal and external events including Company picnic and Mitsubishi Mini-Spilt Expo

Bowling Green, KY

• Worked with the Kentucky Work Study Program at Western Kentucky's Career Center.
• Entered applications into our access system along other related documents
• Sent letters to both employees and students confirming/denying their eligibility into our program

Louisville, Kentucky

• Supervised 35+ young adults with Down Syndrome and Autism
• Assimilated campers into local community through daily field trips around Louisville
• Wrote daily reports on the behavior and activities of each camper

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Sigma Kappa Sorority (August 2014- May 2015), The National Society of Collegiate ScholarsGraduated WKU in 2018.

High School Diploma, Business Administration And Management, General, Graduated

Activities and Societies: Field Hockey, Softball, Cross Country, Beta Club, Advancement Council, Future Business Leaders of America, Peer.