Abby Lampton Email & Phone Number

Louisville, Kentucky, United States

• Delivers analytical and technical support to 12 client partners across the United States by analyzing and interpreting data to drive informed decision-making.• Creates, prepares, and analyzes reports for client management review, and presents findings to stakeholders at all levels of the organization.• Facilitates strategic conference calls with clients and partners to discuss open case reports, address training needs, manage complex account customizations, and resolve escalated issues.• Acts as a subject matter expert for Waystar's Claims Status Processing Solution.• Provides analytical support across multiple projects concurrently, manages timelines, and coordinates with both internal and external resources to ensure successful execution.• Identifies opportunities to optimize the use of Claims Solutions by strategic clients and partners, providing consultative guidance on Waystar’s best practices to drive improved outcomes.• Cultivates lasting, trust-based relationships with clients and partners by promoting transparency and maintaining open, ongoing communication.

Louisville, Kentucky, United States

• Oversaw the training and development of scheduling and staffing across 60 Trilogy facilities, ensuring accountability, accuracy and consistency.• Coordinated and led training sessions to create an optimal learning environment while facilitating the effective use of Trilogy’s scheduling solution. • Developed and implemented assessment tools to evaluate the effectiveness of scheduling system training programs.• Collaborated with interdisciplinary teams to provide ongoing support for the scheduling system and other educational activities, ensuring seamless functionality for front-line users• Contributed to identifying strategies for enhancing professional development activities, optimizing scheduling system practices, and improving user engagement with the system.• Delivered application support by troubleshooting and resolving complex issues to ensure seamless functionality.• Collaborated with business users to coordinate the scheduling and execution of system upgrades and implementations.• Designed, tested, and deployed internal software applications, tools, and custom reports to enhance business operations.

Louisville, Kentucky, United States

Louisville, Kentucky

• Managed accounts payable by processing vendor invoices, ensuring proper documentation, approvals, and accurate coding to the appropriate GL accounts, departments, and projects• Collaborated with internal departments to promptly address and resolve any emerging or outstanding issues.• Verified transactions were in full compliance with financial policies and procedures.• Reviewed and processed invoices by validating entries and reconciling system reports with account balances• Allocated expenses to appropriate accounts and cost centers by reviewing and analyzing invoice and expense reports.

Louisville, Kentucky

• Assisted with Service Agreement scheduling and handoffs Supported Event Coordinator with internal and external events including Company picnic and Mitsubishi Mini-Spilt Expo•

Bowling Green, Ky

• Worked with the Kentucky Work Study Program at Western Kentucky's Career Center. • Entered applications into our access system along other related documents• Sent letters to both employees and students confirming/denying their eligibility into our program

Louisville, Kentucky

• Supervised 35+ young adults with Down Syndrome and Autism • Assimilated campers into local community through daily field trips around Louisville• Wrote daily reports on the behavior and activities of each camper

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Sigma Kappa Sorority (August 2014- May 2015), The National Society of Collegiate ScholarsGraduated WKU in 2018.

High School Diploma, Business Administration And Management, General, Graduated

Activities and Societies: Field Hockey, Softball, Cross Country, Beta Club, Advancement Council, Future Business Leaders of America, Peer.