Abby Leung-Kibby Email & Phone Number

Boston, Ma, Us

San Antonio, Texas, Us

• Data wrangler, lead data analysis projects focused in Anti-Money Laundering and Sanctions compliance, utilizing Snowflake, SAS, Tableau and SQL to develop analytical models and dashboards.• Collaborate with cross-functional teams in an Agile environment to ensure data integrity and regulatory compliance.• Mentor junior analysts on best practices in data sourcing, visualization, and reporting, fostering a culture of continuous learning.• Information Steward and Subject Matter Expert for the Lexis Nexis Bridger Insight XG application used by USAA to perform all watchlist screenings for Anti-Money Laundering & Sanctions compliance.• Implement data quality controls and monitoring processes to comply with the Enterprises’ standards in Information Governance.

Providence, Rhode Island, Us

• Lead Data Analyst in the successful implementation of the Enterprise solution for the California Consumer Privacy Act (CCPA)• Liaised with business and IT groups to understand the new project requirements across the Organization and translate them into actionable solutions. • Hands on expert data manipulator for all requests related to the Enterprise customer master.

Providence, Rhode Island, Us

• Lead Data Analyst/SQL Programmer/Project Manager for the successful implementation of the new Customer Experience “Citizens Listens” platform – a cloud based platform from Medallia & Gallup used to solicit customer feedback via surveys and used to collect and measure results to calculate Net Promoter Scores (NPS) to derive insights & actions for the business lines. • Processes include transactional & customer relationship data exchanges from various data sources across the Enterprise. Results were used in conjunction with sales hierarchies and was a key component in the determination of the colleagues’ incentives.• Engaged in the full life cycle of the project with both frontline business partners and IT partners as well as post-production, Business as Usual, support.

Providence, Rhode Island, Us

Providence, Rhode Island, Us

•Extensive data manipulations in data warehouses and numerous platforms to validate and to document data lineage between source, targets, business rules and their transformation logics. •Work with Data Governance, Master Reference Data Management and Data Quality teams in many capacities to ensure complete data management coverage for the Enterprise. •Educate business analysts and business users to understand and source the data to ensure usage is suit for purpose. •Create and maintain an Enterprise “Business Glossary” to facilitate communications across the organization and to locate the technical information behind them. •Establish & enforce an Enterprise Business Metadata policy for the organization.

Providence, Rhode Island, Us

• Lead Data Analyst in the Portfolio Credit Risk Quantitative team in the development of the BASEL II credit risk models: PD, EAD & LGD. • Responsibilities include: define and source data used to forecast customer behavior and project the probability of default; analyze data using statistical measures; liaise between the line of business, the researchers and the technology teams to understand market trends in order to support the BASEL II credit risk models for the wholesale and retail portfolios.• Diagnose data issues, recommend and implement business & IT solutions. • Use SAS & SQL extensively to research, analyze & perform empirical studies to generate quantitative & qualitative information. State Street Corporation - Boston, MA

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•Functioned as the liaison between business and IT and third party vendors to launch the company’s first mobile Client Relations Management software (Siebel and Pyxis mInstitution) onto Blackberry devices to bring reliable, up-to-date enterprise data to the field sales force, giving them an advantage over the competitors. •Responsible for business requirements interviews to ensure that the business needs are heard, prioritized and documented so that the most appropriate technical solutions are utilized.•Created functional specification in alignment with the business requirements. Developed use cases to define business processes and to create functional designs for the developers. •Chosen as part of a small, elite group of IT staff that alleviated a company crisis when it was given six weeks notice to implement a new annuities administrative system that supported $100+ millions of business because the external vendor had decided to exit the industry and discontinue servicing our clients. •Developed system procedures, guidelines and technical documentations. Provided training and mentoring to less experienced BSAs in all aspects of the profession.• Prepared test plans and cases as part of the quality assurance process. Provided expert knowledge in administrative, pricing and trade settlement systems. • Interfaced extensively with external consultants to successfully implement the enterprise Siebel upgrade from version 6.0 to the web-based 7.8, incorporating Lotus Notes and Outlook into the application.• Collaborated with the (Insurance) Medical Information Bureau to upgrade the B2B communications infrastructure and to ensure that the XML data exchange is ACORD compliant (Insurance Industry Standard).