Abby K. Email & Phone Number

I have 13 years’ experience on BPO industry reporting onsite Handled various programs including Sales, Customer Service, and Technical Support and Outbound campaigns. Working Remotely since 2016 up to present Almost 8 years experience on Team Handling in Corporate and Remote .Earned leadership status by setting inspirational goals and setting examples .Superb organizational, motivational, team management,Sales Admin and time management skills. I am working U.S time for 20 years now. Tools, CRM and Dialer used ; Zoom Info,Quickbooks,Talk Desk ,Mojo , Xencall , Callshaper , Vulcan7, Kixie , Open Phone, Ring Central, GoHighLevel, NICE, Hubspot,SmartLead, Pipepedrive and Salesforce. 1 year Experienced in HR position responsible for identifying qualified agents, conducting interviews one on one and over the phones as well. Admin task like preparing contracts and job offers.3 years Sales experienced on hard selling VOIP products.1 year Sales experienced on student loan consolidation.1 year experienced as Quality Analyst for TSR/CSR account before becoming a Team Lead.REMOTE: April 2016 – Present. Total of 8 years sales experienced.2 years and 9 months Operations Supervisor for Sales Program Medicare Advantage.More than 1 year VA experienced, Real Estate Australian and US based client. Responsible for preparing contracts, uploading and downloading files requested, answering and checking client email. Receiving calls- inbound. Appointment setting and Data Mining.Total of 12 years Sales Experienced in B2B, Lead Gen campaigns, Cold Calling appointment setting for security service in Australia, Insurances and Credit Repair. – B2B and B2C

• 

  De La Salle Lipa

  Computer Science