Abby Garrison Email & Phone Number

-Handles scheduling of all meetings, calls, appointments, video conferences, travel arrangements, hotel accommodations, events, dinners, etc. across multiple time zones providing supporting materials such as agendas, itineraries, and reminders.-Ensures executives’ calendars are kept current, making changes as appropriate; prepares daily itinerary with updated calendar, phone call lists, meetings etc.-Acts as a confidential assistant; preserves all confidential information relating to sensitive company information, and employee matters, and provides support as needed. -Complete all core administrative processes. Provides exceptional administrative support to shareholders including communications & correspondence, via e-mail, drafting memos, and effectively communicating through phone, and video chat.-Ensures completion of high-priority assignments quickly and efficiently.-Manages workflow of routine processes to support the shareholders efficiently and productively. -Acts as the frontline in orchestrating communications for acquisitions to negotiate terms to reach a win-win shared vision. -Prepares monthly expense reports by uploading receipts of expenses for verification, and submitting a report. -Completes assigned tasks/duties ensuring seamless, consistent, and accurate deliverables.-Orders office supplies/equipment as necessary.-Anticipates needs and future problems. Determines approach, priority, and solution. -Maintains professional relationships with shareholders, investors, vendors, and staff members.-Supports all aspects of business development.-Accurately maintains files and records.-Occasionally will assist the team with monitoring data analytics to identify patterns, discover inferences, form better decisions, and boost operational efficiency. -Occasionally will provide feedback to help discover trends, irregularities, and opportunities.

Boston, Ma, Us

-Facilitated the closing of high-dollar sales orders and assisted customers with complex shipping needs.-Completed sale revenue goals every quarter by closing sales through inbound calls.-Effectively and efficiently answered customer questions about specialty items such as upholstery, flooring, and lighting.-Awarded the highest revenue per call consistently.-Recognized numerous times for maintaining top sales.-Awarded the best average order value. -Awarded for both speed and efficiency because my calls were short in duration while still maintaining sales goals. -Assisted team members with problem-solving regarding complex orders.-Maintained daily contact with team members.-Specialization in Sales, Sales Strategy, and Sales Analysis .-Delivered unparalleled customer service to customers.-Completed 60 hours of sales training: customer management, Wayfair policies, and procedures, and call-center metrics. Perigold luxury upholstery pilot program trainee consultant candidate.-Attended weekly team meetings to review our sales goals and performance and to strategize on how to achieve even better results.-Balanced multiple tasks within a deadline-driven atmosphere while providing top-level customer service and maintaining strict attention to detail.

Houston, Tx, Us

-Supervised all business functions related to operations ensuring accuracy and efficiency. -Assisted with the annual turnover processes, ensuring that all units are ready for move-in and the process is executed according to budget. -Assisted in creating the Strategic Marketing Plan for the upcoming leasing season.-Acted as the Property Manager in their absence.-Assisted with the hiring, training, development, rewards, and termination of administrative staff. -Conduct weekly team meetings, walk-throughs, and inspections.-Handled all accounts receivable responsibilities. Collected and processed all incoming payments, securing payments by verifying and uploading receipts of rental payments.-Made bank deposits of money batches and sent resident notices when necessary.-Assisted all on-site staff and maintain daily contact with staff.-Led a team of leasing professionals by mentoring, motivating, and providing positive feedback. Managed staff’s daily responsibilities.-Appropriately confront and handle resident conduct issues.-Enforced community policies, rules, and regulations. -Oversee the resident programming efforts and individual student development.-Reviewed the leasing consultant's recorded phone calls, evaluating performance, and strategized how to improve their calls -Attended company conferences and meetings. -Maintained a beautiful curb appeal of the property with the assistance of the maintenance foreman.-Maintained resident files in proper lease file format following our property’s organized system. -Oversaw the development of the community.-Delivered unparalleled customer service to all prospective residents, current residents, and parents.-Gathered information necessary to prepare financial statements, reports, and leasing audits.-Interacted with cross-functional departments to streamline operations.-Calling and following up with prospects and leads.

-Conduct weekly team meetings, walk-throughs, and inspections.-Led a team of leasing professionals by mentoring, motivating, and providing positive feedback. Managed staff’s daily responsibilities. -Assisted in creating the Strategic Marketing Plan for the upcoming leasing season. -Supervised all business functions related to operations ensuring accuracy and efficiency. -Acted as the Property Manager in their absence. -Assisted with the hiring, training, development, rewards, and termination of administrative staff. -Gathered information necessary to prepare financial statements, reports, and leasing audits.-Interacted with cross-functional departments to streamline operations.-Enforced community policies, rules, and regulations. Appropriately handled resident conduct issues.-Maintained resident files in proper lease file format following our property’s organized system.-Oversaw the development of the community.-Delivered unparalleled customer service to all prospective residents, current residents, and parents.-Selling the community from initial lead inquiry including developing rapport.-Called and followed up with prospects and leads.-Interacted with residents (potential and existing) provided tours, disclosed floorplan information, and secured lease agreements from qualified persons. -Processed new rental applications including credit/background checks, employment & rental verification.-Assisted with the annual turnover processes, ensuring that all units are ready for move-in-Leased and pre-leased apartments through effective lead management.-Collected security deposits, and generated rental agreements outlining conditions and terms of occupancy. -Monitored notice to vacates and upcoming renewals. Generated renewal offers.-Responded to new renter leads via phone & email and scheduling showings.-Handled resident concerns and requests with a positive, customer service-driven approach.

Columbus, Ohio, Us

-Supported the daily operations of the property by performing administrative tasks.-Coordinated planning and led the team in executing successful annual turnover processes.-Provided expert direction on leasing/revenue goals and led the team to achieve them. Utilized KPIs to report on trends and insights and proactively address issues.-Managed rent collections, and provided tenants notices when necessary.-Coordinated organizational systems to support accurate record keeping, efficient financial transactions, and prompt renter complaint resolution-Assisted with attracting, hiring, retaining, and training exceptional team members.-Ensured all onsite staff are trained and compliant with Fair Housing, safety, and company policies.-Managed all escalated resident concerns in a timely manner.-Conducted inspections and walked vacant apartments/bed spaces notated property conditions, and coordinated maintenance work for make-ready units.-Maintained organized and updated resident files and records.

Columbus, Ohio, Us

Atlanta, Ga, Us

-Selling the community from initial lead inquiry including developing rapport.-Interacted with residents (potential and existing) to assist with touring the property, provided accurate information about each apartment home, processed rental applications, secured lease agreements from qualified persons, and participated in sending out lease renewals letters and renewal incentives. -Delivered unparalleled customer service to all prospective residents, current residents, and parents. -Assisted with the annual move-out/move-in turnover process, ensuring that all units are ready for move-in and the process is executed according to budget.-Posting on all social media sites daily to generate leads. -Managed the leasing, closing, and move-in process with our new residents and current residents.-Secured leases averaging a 90% or more closing rate.-Conducted all job duties in accordance with Fair Housing Laws and company policy -Created and distributed marketing materials to attract new tenants.-Maintained files in proper lease file format, created move-in packets, and uploaded all lease documents to our system.

Louisville, Ky, Us

Dallas, Tx, Us

Bachelor Of Science, University Studies-Leadership (Usal-Led) With Two Minors Business And Psychology

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities