Abby Monclova, Mshr, Shrm-Scp, Sphr Email & Phone Number

Winston-Salem, North Carolina, United States

Winston-Salem, North Carolina, United States

• Responsible for benefits plan designs, enrollments, troubleshooting, leave management, and vendor relations.
• Supervise Recruitment Team, overseeing complete cycle of high compliance recruitment (100+ annually)
• Collaborates with leadership to enhance performance management, retain staff, and build high performing work teams.
• Transitioned HR Department from paper records to complete HRIS system.
• Design and facilitate training for new hires, supervisors, and full agency (290+ employees).
• Conduct internal investigations, guide managers with performance improvement plans, and draft policy enhancements.

Greensboro/Winston-Salem, North Carolina Area

• HR Generalist for 58 staff employees at 6 branches, and 1500+ temporary employees at 200+ client locations.
• Provided daily guidance to operational staff regarding compliance, appropriate documentation, and HR best practices.
• Facilitated new employee orientation, developed and delivered ongoing training, and led ASA (American Staffing Association) certification program.
• Oversaw high volume processing of I-9 forms/E-Verify and onsite drug tests (6,500+ annually).
• Assisted with investigations, risk management, and safety audits/tracking; OSHA 10 certified.
• Managed multiple benefit platforms for staff and temporary employees.

Winston-Salem, NC

• HR Generalist serving select County Departments, providing full range of human resources services for up to 450+ employees.
• Managed complete cycle of high volume recruitment (120+ annually) including sourcing, screening, and onboarding.
• Conducted internal investigations and unemployment hearings, and ensured ongoing compliance with employment laws.
• Coached managers with employee relations, performance management, talent development, and disciplinary actions.
• Developed and presented department specific trainings (topics include customer service, FMLA, recruitment process, etc.).
• Guided employees through retirement process, FMLA requisites, ADA accommodations, and other employment inquiries.

Winston-Salem, NC

• Constructed and managed two new business divisions: Human Resources Services and Volunteer Management Support.
• Provided consulting and implementation services for Savers and O4 clients, addressing urgent needs and ongoing projects.
• Revised/created 20+ employee handbooks and 175+ job descriptions, unique to each client’s culture and business needs.
• Developed and managed internal recruitment process, performance development plans, HR blog, and wellness program.
• Managed the HR generalist help line, providing daily compliance, performance, and employee relations guidance.
• Facilitated comprehensive services including recruitment, compensation analysis, development, and technology integration.

Winston-Salem, NC

• Recruited, trained, managed, evaluated, and supported volunteers for all RMH programs.
• Increased volunteer positions by 187%, which resulted in annual savings of $350,000+.
• Supervised daily tasks for 280 ongoing volunteers.
• Coordinated activities for 3,000+ episodic volunteers - staffing fundraisers, holiday coverage, and special projects.
• Managed company database, donation processing, in-kind donor relations, meal program, and volunteer recognition.
• Supervised operations and maintenance for 35-bedroom facility with Director of House Operations.

Winston-Salem

• Assisted Managers/Directors with daily duties and trained new interns/volunteers.
• Aided in bookkeeping, database management, and fundraiser creation.
• Designed marketing information directed to 50+ board members and 2,000+ donors.
• Solely managed facility operations and guest relations while on duty as Weekend/Substitute Manager.

Winston-Salem, NC

• Assisted a 10 member HR team that serves 2,000+ county employees.
• Created an ADA training session and arranged materials for new employee orientation.
• Scheduled and observed interviews, and completed 6 salary benefit assessments.
• Screened applications for 14 positions and updated pay scale materials to match online position listings system.
• Conducted I-9 audit, which led to updating over 400 employee forms.
• Completed internship during last semester of school while continuing to work full-time.

Winston-Salem

• Managed physician recruiting, developed practice marketing materials, and trained new staff members.
• Completed hospital credentialing and malpractice documentation for all 11 providers, serving at 4 hospitals.
• Coordinated special events for staff and referrer recognition.

Mshr, Human Resources

Bachelor'S Degree, Studio Art

Activities and Societies: Volunteer Service Corps, Casa de Caridad Scholar (Mexico City Service Trip), Student Art Gallery, SPARC.