Abby O'Leary Email & Phone Number

Raleigh, North Carolina, United States

Launched first-of-its-kind in Raleigh business to offer tailored advance planning and after loss consulting services to individuals and families facing end of life challengesPartnered with retirement communities, alumni associations, law firms and financial institutions to provide tailored educational workshops on preparing for end of life

Raleigh, North Carolina, United States

Analyzed payer policies for clients in the pharmaceutical and medical device industryProvided quantitative and qualitative summaries of payer landscape for both pharmaceutical and medical benefitsDeveloped useful frameworks for coding and categorizing complex immunotherapy products

Morrisville, North Carolina

Managed a portfolio of pharmaceutical copay savings, patient assistance, and voucher programs across a variety of brands and disease states with responsibility for client relationship development, enrollment channels, financial reporting, risk mitigation, and program expansionManaged program delivery across functional teams including business development, information technology, finance, trade operations, and customer service to achieve client objectivesManaged launch of pilot copay accumulator mitigation programsLed annual contract renewal process for key Patient Affordability accounts, resulting in 20% growth in annual account revenuesServed as “voice of the business” presenting to client stakeholders on all aspects of program operationsLed client services function on organization’s first successful project delivery using Agile methodology

Led team of 2-3 Patient Affordability Program Managers in the management of existing programs and year-end contract renewal processesDirected onboarding of new key accounts with fully-integrated Patient Affordability, Non-Commercial Dispensing Pharmacy, and HUB servicesDeveloped and directed pilot programs to enhance employee and client year-end recognition practices

Led cross-functional teams to achieve organizational goals in finance, business planning and budgeting, human resources, organizational administration, data and systems, risk management, and information technologyDirected all financial activities within a $13 million annual budget including expense and revenue reporting, production of monthly financial statements, bank relationships, and procurementLed internal operations for annual audit, decreasing audit completion time by 50%Served as Executive Team Liaison to the Board of Directors Finance Committee Served as a key contributor in the writing and development of major grants and sponsorship proposals for foundation and corporate partnersDeveloped and implemented human resource strategies during a period of 50% staff growth, including new graduate recruitment, HRIS implementation, conflict resolution, onboarding, professional development, compensation and benefits, performance evaluation and management, training, and recruitingDeveloped and directed organization-wide strategy and analysis for Salesforce integrations to serve organizational donor management, ERP, and program management needsManaged RFP development, proposal review, vendor selection, contract management, and project management for new system and program investmentsDirected organizational Diversity, Equity, and Inclusion initiative’s efforts, including case study development and participation in Promise54 DEI Accelerator and establishment of Board and Staff Working Groups

Developed systems, processes, and training materials for chapter volunteers and entry-level regional program directors to support organization’s growth from 41 to 86 university-based chaptersDeveloped and monitored organization-wide operational reporting structureManaged National Parent Committee to improve family relations, gather feedback on organizational initiatives, and develop training materials and case studies to improve family recruitment and retentionAssessed and executed system-investment opportunities for program management, enrollment, recruitment, and donor managementDirected three regional program coordinators with responsibility for over 3000 youth program participants, 1500 volunteers, and 20% YOY revenue and enrollment growth

Managed 8-10 university-based Kesem chapters in all aspects of youth development program management including budgeting, family recruitment and relations, volunteer management, program planning, and fundraisingDeveloped grant-writing recommendations for implementation at the chapter level and served as a lead writer on local and national grantsExceeded 20% annual chapter growth targets in fundraising and program recruitmentCultivated community partnerships with Advisory Boards, referral agencies, and universities

Hillsborough, Nc

Ba, Sociology, Religion

Activities and Societies: Columbia University Community Impact, Columbia University Project for the Homeless

Master Of Public Administration (M.P.A.), Non-Profit/Public/Organizational Management

Professional In Human Resources Certificate Program, Human Resources Management And Services