I am using my experience in teaching and coaching to provide high quality therapeutic sewing, upcycling courses and access to sewing equipment to promote wellbeing, environmental awareness and social inclusion

Helping small businesses get the most out of their marketing and creating engaged and loyal communities.

Managing the social media output for CTO Craft, a global community of CTOs and Tech leaders. Creating a tone of voice and consistent brand across channels with a focus on engagement and community, moving away from a broadcast channel.Key achievements:* In 6 months increased Twitter and Linkedin followers by 50% and 159% respectively and engagement rate by 30% and 50% respectively*Live tweeting of two online conferences for tech leaders

Running the OU Instagram account including creating content, engaging students and feeding insights back to the team. Created BBC partnership content across all channels. Monitoring and engagement across all channels including coordinating crisis comms and feeding valuable insights to senior management across the University.

Engaging and developing the Which? Community of supporters and members through a social media channels and the Which? website.Key Experiences and achievements• Engagement on Twitter, Facebook and Which? Conversation including community building, brand awareness, customer service, reputational risk and crisis comms. • Community insights and social listening for campaigns and priority topics• Created dedicated space for Which? members to discuss and make recommendations for improving our services and campaigns• Developed a revised welcome journey to increase community retention• Consulted on new initiatives such at Facebook groups

Digital engagement and outreach for a conservation charity. Turned digital work from reactive and small scale to proactive, creative and engagement focused. Key achievements• Project management of full website redesign and restructure for ptes.org• Content management and copywriting for ptes.org (using SEO and google analytics to increase traffic and retention). Increase in page views by 53%. Increase in online donations by 12.5%.• Social media management for Facebook, Twitter and Instagram. Increased Twitter engagement by 158%. Increased Facebook engagement by 40%.

Volunteer with Sustainable Merton, set up Merton Green Parents, consultant for programme development, online engagement and child protection issues.Key experiences and achievements • Delivered strategic planning session for Merton’s Environmental Sub Group. Facilitated meeting with 50 senior council stakeholders to identify borough priorities. • Set up Merton Green Parents, a network of over 200 parents interested in sustainability. • Secured funding and set up a reusable nappy library. Promoting sustainable parenting choices to parents and parents to be. (20 kits loaned, 400 people engaged)• Developed the Community Sustainability Champions programme.

I managed the London-wide ‘Action on Waste’ project; working with ‘Action at Schools’ teams with pupils and teachers, guiding them and giving them the skills to implement a project to reduce the waste being produced at schools. I was the Recruitment Manager for the Summer Step programme which was a government funded project to encourage 16 years olds to take part in social action projects in their local communities such as community clean ups and waste reduction events. Key experiences and achievements • Managed and developed a team of 4 graduates to recruit and support 16 year olds on the Summer Step Programme. • Key author of the digital marketing strategy that turned a 100 follower twitter account into one of The Guardian's top 10 environmental accounts to follow within 3 months. • Trained 50+ volunteers at BSkyB, PWC and Skanska for volunteer work in schools across England. Training focused on the key deliverables of the Action at Schools programme such as how to undertake waste audits, identifying areas for improvement in waste management and action planning, working with young people and child protection.• Worked with pupils, teachers, school management and colleagues to help implement behaviour change projects in over 40 schools across London. Designed and delivered workshops on environmental issues, how to action plan and implementing behaviour change. Following these sessions there was an average of 10* tonne reduction in landfill waste per school per year and average 10% reduction in electricity usage per school.• Personally designed a protecting wildlife modulated course for the British Council in China to bring creative thinking, team working and interactive learning practices to Chinese Schools.• Collated data and created monthly progress reports, quarterly reporting to management on results and feedback and bi-annual reporting to funders.

I managed a £300,000 project aimed at: increasing the biodiversity in school grounds; bringing education for sustainable development to all parts of the school curriculum; and developing the junior membership brand of the Ulster Wildlife.Key experiences and achievements • Relationship manager for 30 schools involved with Wildlife Watch. Proactively approached schools to recruit them onto our programme, supported management staff to implement improvements and coordinated environmental education guides to deliver workshops.• Undertook Training Needs Analysis, designed session plans and delivered the “Make Space For Nature” course to support and train 30+ environmental education guides to deliver programmes in schools and the community across N. Ireland. Feedback showed significant increase in actions to protect and improve areas for wildlife.• Developed, marketed and delivered public events such as Halloween nature walks and Easter family fun days and worked with Ikea and shopping centres to promote wildlife gardening

I worked in management services to deliver on-the-ground neighborhood improvements aimed at ensuring safe, clean and green neighbourhoods.Key experiences and achievements • Researched policies and wrote systems, strategies and reviews for a new influential division.• Engaged with the Police, schools, youth services, environmental services and the community.• Managed and negotiated the actions of a range of partners to solve neighborhood problems.

This was a diverse role implementing community projects in a Housing Association in Knowsley. Key experiences and achievements • Worked with schools and outside agencies on partnership projects.• Organised events to drive community engagement in environmental and deprivation issues.• Promoted and publicised the work of the Housing Association to local organisations / agencies.

I set up an extracurricular skills-development programme for students.Key experiences and achievements • Developed strategies focused on aiding student development.• Engaged in project management, budgetary control and communication.• Developed and delivered a student representative programme and key-skills training.• Provided volunteer support and development for a student volunteering project.