Data Analyst
Current* Learned applicable FCC regulations and CBBD remediation processes, proposed customers with no accounts and other unique populations have processing reflective of their lower KYC requirements* During Short Staff event led KYC Manual update project from June til October 2018* Wrote macros to automate manual parts of reporting procedures where possible, alerted management to unusual trends in data flow (stale data, stop/starts in data flow), compiled ad hoc reports* Multiple reports concurrent through week used inside CBBD FCC as well as external to CBBD FCC* Quality checked unresolved KYC flags for further remediation work and followed back up with original case worker to go over findings if remediable, leading to an increased in percent remediated.* Tracked Mortgage products for later outreach, which became a larger project of tracking customers with only one product that is non CBBD for possible BL reassignment.