- Assisted with office tasks including managing data systems, such as Paciolan, and excel spreadsheets- Made outbound calls to members informing them of events, tickets, and member opportunities- Responsible for projects involving building relations with both Letterwinners and donors- Utilized an account management system to track member information and monitor member relations- Represented Liberty University at community events including golf tournaments and NASCAR races

- Provided excellent customer service to members and guests- Answered the primary phone line, directing calls and answering questions- Assisted clients with the membership process- Served as the first point of contact for current and potential members

- Served as assistant swim coach the summers of 2016-2019- Coordinated multiple training groups and practice schedules- Provided encouragement and led training for swimmers aged 5-18- Planned and implemented meet entries utilizing meet management software- Communicated athlete progress and development with other members of the coaching staff and parents