Abby Walker Email & Phone Number

Raleigh, North Carolina, Us

Committed to driving impactful event strategies aligned with organizational sales objectives through close collaboration with executive stakeholders. Proficiently manage the end-to-end execution of a diverse portfolio of 50+ events annually, ensuring seamless operations and memorable experiences. Recognized for spearheading the creation and deployment of an event ROI tracking system, providing C-Suite & VPs with actionable insights for precise evaluation of event effectiveness.

Phoenix, Az, Us

Created, developed, and led the Continuing Education Program (CE) for CRS Temporary Housing. Analyzed customer needs to discover opportunities to create courses and grow the education platform. With the acquisition of Assured Relocation in September of 2022, CRS is the largest temporary housing company in the insurance industry. Excellence in placing insureds quickly, industry leading volume discounts due to unmatched buying power and innovative sales team that are able to provide exceptional customer service.

Redwood City, Ca, Us

Trusted lead for all company events, analyzing profitability by developing an event expense tracking system to provide senior management with informed event recommendations. These span major sponsored events such as PGA Tour Championships to national industry trade shows. Led the continuing education (CE) department for Assured Relocation - coordinated and presented CE training to our clients nationwide. Responsible for submitting provider and course renewals for approved states, increasing company footprint from 6 to 33 approved states, and teaching over 1500 clients.

Redwood City, Ca, Us

Redwood City, Ca, Us

Initiated a leads rejuvenation program, cultivating the quality of the brand’s image with accounts that went dormant. Created reporting system to capture quality assurance data to drive an informed outreach strategy. Leveraged customer success reporting to feed critical business intelligence from successful accounts to the National Sales Manager, identifying and applying proven methods to the sales and marketing strategy.

Drove operational efficiency by revolutionizing invoice organization and maintaining a robust client database, serving over 1000 customers. Coordinated schedules for two customer-facing teams, provided comprehensive administrative support, and managed client inquiries regarding fireplace units. Additionally, ensured smooth storefront operations and upheld rigorous quality assurance standards.

Managed and directed hostess and serving teams at a prominent Cape Cod establishment during high-demand seasons. Oversaw scheduling, payroll, and the delineation of roles and responsibilities for staff, ensuring smooth operations. Orchestrated both private and corporate events, meticulously curating personalized customer experiences. Skillfully handled reservation coordination and conflict resolution to optimize customer satisfaction.